CTBC Bank Baoqiang Branch
2.4/5
★
基於 8 評論
Contact CTBC Bank Baoqiang Branch
| 地址 ： | No. 31號, Baoqiang Rd, Xindian District, New Taipei City, Taiwan 231 |
| 電話 ： | 📞 +889 |
| 網站 ： | https://www.ctbcbank.com/ |
| 分類： |
銀行
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| 城市 ： | New Taipei City |
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J
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Jerry Chang on Google
★ ★ ★ ★ ★ 門口的接待人員服務很差，要不是離公司近根本不會去辦理。今天一進門要求我先用手機掃條碼操作登錄，明明後方沙發區都是空位，也不會招呼入座，讓客人一直罰站，只會站在旁邊看著你操作手機；然後操作上有問題也一問三不知，還要問其他同仁，一點都不專業。
 The reception staff at the door had very poor service, and would not handle it unless they were close to the company. As soon as I entered the door today, I asked me to scan the barcode with my mobile phone to log in. Obviously, the sofa area at the back was empty, and I would not be greeted to take a seat. The guests were fined to stand, and would only stand by and watch you operate the mobile phone; I don’t know if I ask three questions, and I have to ask other colleagues. They are not professional at all.
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丁
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丁深 on Google
★ ★ ★ ★ ★ 太誇張了，塞了20多個人，只有兩個櫃可以服務..
人員去休息沒問題，但這人流主管怎麼沒有安排人力調整。
It's too exaggerated. There are more than 20 people packed and only two cabinets can serve..
It’s okay for people to take a rest, but why didn’t the flow supervisor arrange manpower adjustments.
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超
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超快速球小政 on Google
★ ★ ★ ★ ★ 沒效率 前面六個人等了將近一個小時 決策者需檢討sop流程
Inefficiency, the first six people waited for nearly an hour, the decision makers need to review the sop process
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Y
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Y.S. Li on Google
★ ★ ★ ★ ★ 評論說的效率差是真的。櫃員說話極慢，等待時聽到在教前面的人怎麼下載網路銀行，這個很需要在櫃檯處理好嗎⋯？旁邊的服務人員也很熱情可以協助這部分啊，應該把臨櫃的時間還有空間留給更需要的人吧。
The poor efficiency stated in the comments is true. The teller speaks very slowly, and while waiting, he heard the person in front teaching how to download online banking. Does this need to be handled at the counter? The service staff next to you are also very enthusiastic and can assist this part. You should leave room for the cabinets for those who need it more.
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K
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Kate Cheng on Google
★ ★ ★ ★ ★ 欸乾，完全沒有看板顯示幾號要到幾號櫃檯，只喊一次，而且那時候我正在被推銷信用卡導致我完全沒聽到，再過了一號我才發現，那個新message 根本完全沒用嘛！沒有說你已過號或者現在輪到你囉之類的，嘛的公司戶不開這家了爛死
Hey, there is no sign at all to show what number to go to the counter, only one call, and at that time I was being promoted by a credit card, so I didn't hear it at all, and after another number, I realized that the new message was completely useless. ! It didn't say that you have passed the number or that it's your turn now.
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t
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tsung han Yang on Google
★ ★ ★ ★ ★ 真的是非常慢 沒效率 等了一個小時前面才過6個人 不曉是不是故意的 如果是這麼沒效率主管或決策階層應該要改善流程 而不是花錢做出沒用的app
It's really very slow and inefficient. Waited for an hour before 6 people passed. I don't know if it was intentional or not. If it is so inefficient, the supervisor or decision-making level should improve the process instead of spending money to make useless apps.
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余
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余易澄 on Google
★ ★ ★ ★ ★ 12點半不到來到這辦理開戶
得到的資訊是避免人頭帳戶所以開戶繁複同樣問題繁複到問6、7次；我需要先到網路用預約單這中間都有一直同樣問題的詢問開戶的原因及需求！
我也依依表明開戶用途。
現在快一點半了，一個多小時的結果是我先線上開戶等兩到三天工作天。我就好奇那我這一小時在幹嘛？
我車停在外面，我來就是希望節省時間
我來分行用網路申辦 那我來幹嘛？
你們知道新店非常會拖車嗎？
Come here before 12:30 to open an account
The information I got is to avoid the head account, so the account opening is complicated. The same questions are so complicated that I ask 6 or 7 times; I need to go to the online reservation form first, and there are always the same questions in the middle to ask the reasons and needs for opening an account!
I also indicated the purpose of opening an account.
It's almost 1:30 now, and the result of more than an hour is that I first open an account online and wait for two to three working days. I'm just wondering what am I doing this hour?
I'm parked outside, I'm here to save time
I came to the branch to apply online, so what am I doing here?
Did you know that the new store is very good at towing?
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F
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Fin Warner on Google
★ ★ ★ ★ ★ The worst bank I have been to. Does it really take an hour to get through 6-7 people? For the love of god, HIRE MORE TELLERS.
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