CTBC Bank Jhongsiao Branch

2.4/5 基於 8 評論

Contact CTBC Bank Jhongsiao Branch

地址 :

No. 71, Section 4, Zhongxiao E Rd, Da’an District, Taipei City, Taiwan 106

電話 : 📞 +887
網站 : https://www.ctbcbank.com/
分類:
城市 : Taipei City

No. 71, Section 4, Zhongxiao E Rd, Da’an District, Taipei City, Taiwan 106
楊雅晴 on Google

動作很慢櫃檯就算有17個,不知道到底有多忙,行員可以坐在櫃檯嘻嘻哈哈,但不叫號,就算線上提前線上取號了(走到銀行約10分鐘,看到已有三個人在等,就先取好了),到現場依舊還是要等超過15分鐘,然後推銷信用卡的人還會不死心一直纏著人,若不是公司規定到這家存營業額,打死都不想在這家辦理業務?️
Even if there are 17 at the counter, I do n’t know how busy it is. The clerks can sit at the counter and laugh, but do n’t call the number, even if I pick up the number online (walking to the bank for about 10 minutes, I see three people are waiting, Just get it first), still have to wait more than 15 minutes to get to the scene, and then the person who sells the credit card will still be entangled with people. ?️
b
bruce w on Google

已經往來超過10年(而且信用無不良記錄而且還是VIP),居然要開一個個人支票存款戶頭囉里八縮,櫃台什麼都不清楚問東問西,還要請示老半天還是問題一堆……超級不專業。可能是開戶沒業績
I have been in business for more than 10 years (and there is no bad credit record and it is still a VIP). I actually have to open a personal check deposit account. I don’t know anything at the counter. I have to ask questions. I still have a lot of questions... Super unprofessional. It may be that opening an account has no performance
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Vicky Lin on Google

每次來都很久,即便線上取號了基本上都要等30分鐘以上,櫃台都會開發客戶有的沒的,明明已交易完成不跳下一號,一直在介紹投資外匯定存保險⋯不會想要優先消化現場爆滿的客戶 建議多開一個分行消化業務
Every time I come here for a long time, I basically have to wait for more than 30 minutes even if I get a number online. The counter will develop what the customer has. It is clear that the transaction has been completed without skipping the next number. I have been introducing investment foreign exchange fixed deposit insurance... Want to digest customers who are full on site first It is recommended to open an additional branch to digest business
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hsiangwei chen on Google

遇過最爛的中信分行 辦理票匯業務,知道不會很快,臨櫃20分鐘後,詢問大約所需時間。行員說很快,後來請他具體化數字,她說最多再10分鐘,等了10分鐘後問還要多久,又說正在印,5分鐘內會好;5分鐘後票還沒好,開始改說機器有問題,一堆藉口,又等了10分鐘才拿到匯票。做不到的事情,就不要承諾客人,更何況是金融業。
The worst CITIC branch ever I know that it will not be very fast to process the bill transfer business. After 20 minutes, I will ask about the approximate time required. The clerk said it was very fast, and later asked him to specify the numbers. She said that it would take another 10 minutes at most. After waiting 10 minutes, she asked how long it would take. She also said that it was printing and it would be ready within 5 minutes; after 5 minutes, the ticket was not ready and began to change. Said that there was a problem with the machine, a bunch of excuses, and waited another 10 minutes to get the money order. Don’t promise your customers what you can’t do, let alone the financial industry.
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shyanne C on Google

環保E化很好,但設計上實在對客戶非常不方便,花的時間比以前多了2倍不止,頁面與流程是否需改善
Environmental protection is very good, but the design is really inconvenient for customers. It takes more than 2 times longer than before. Does the page and process need to be improved?
楊子進 on Google

都說了跟經理有約 警衛還是要我抽號碼牌 要求他打電話確認 就直接進去了 是不相信客人還是怎樣… 客服經理也雷雷的 之前跟中信往來的經驗一直都很好,不管是臨櫃服務或是程式介面,這間分行第一次讓我覺得中信很不靠譜
They said I had an appointment with the manager, but the guard still wanted me to draw a number card. I asked him to call to confirm and went straight in. Do not believe the guests or what... The customer service manager is also rude The previous experience with CITIC has always been very good. Whether it is the counter service or the program interface, this branch made me feel that CITIC is very unreliable for the first time.
鄭筱蘋 on Google

想來開戶警衛一直要你完成線上實名制和線上預約,不給填紙本。如果沒帶手機、持智障型手機、手機沒網路、年長的長輩怎麼辦?線上填寫完成領了號碼牌卻一直把你晾在旁邊,等了30分鐘還沒人來招呼!真的是看過最爛的分行!
If you want to open an account, the security guard has always asked you to complete the online real-name system and online appointment, and will not fill in paper copies. What if I don't have a mobile phone, have a mentally handicapped mobile phone, have no internet access on the mobile phone, or are older adults? After filling out the online form and getting the number plate, you have been left hanging by the side, waiting for 30 minutes and no one came to say hello! Really the worst branch I've ever seen!
B
Bob on Google

Outstanding customer services.

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