CTBC Bank
2.6/5
★
基於 8 評論
Contact CTBC Bank
地址 : | No. 25號, Minquan Rd, Xindian District, New Taipei City, Taiwan 231 |
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電話 : | 📞 +889 | ||||||||||||||
網站 : | https://www.ctbcbank.com/ | ||||||||||||||
Opening hours : |
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分類: |
銀行
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城市 : | New Taipei City |
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ユキナ on Google
★ ★ ★ ★ ★ 簡簡單單的開卡作業,只有2個步驟還能只做一半,一半忘記做。事後才通知哦不好意思,我忘記設定密碼,你卡片還是不能用喔。道歉態度也很差,讓人又要再跑一次臨櫃才能完成開卡,一件簡單事花2倍的時間才解決,這人員訓練也太爛了吧?去過很多家中國信託,只有這家最奇葩。
Simple card opening homework, only 2 steps can only do half, half forget to do. I will notify you afterwards. Sorry, I forgot to set the password. Your card still cannot be used. The attitude of apologizing is also very poor, and people have to run to the counter to complete the card opening. A simple matter takes twice as long to solve, this staff training is too bad? I have been to many China Trust, only this one is the most weird.
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Noelle L on Google
★ ★ ★ ★ ★ 門口保安很親切,空間舒適,就是櫃檯裡工作人員簡直龜速,請麻煩要求點速度,謝謝
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Cynthia Yeh on Google
★ ★ ★ ★ ★ 第一次在銀行裡遇到信用卡的業務去詢問每個來的顧客,在等候叫號的時候就像待宰羔羊一樣一直問你消費方式、用卡方式
服務的員工也是直接跟你說「這卡如果不喜歡可以換張卡用,還是你沒有別的卡」
This is the first time I encountered a credit card business in a bank and asked every customer who came. I was like a lamb waiting to be slaughtered while waiting for the call.
The service staff also told you directly, "If you don't like this card, you can use another card, or you don't have another card."
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Tarcy Tsuei on Google
★ ★ ★ ★ ★ 中國信託總行的管理人員應該要關心這間分行的管理與服務態度。分行經理跟理財專員的態度完全不合格作為金融服務業的人員!
The managers of China Trust Head Office should be concerned about the management and service attitude of this branch. The attitude of the branch manager and the wealth management specialist is completely unqualified as a person in the financial service industry!
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li ching wei on Google
★ ★ ★ ★ ★ 今天去領新鈔
人員服務態度很好
一人限額是36000(30張1000/6張500/30張100)
可依需求調整
供有需要領新鈔的民眾參考~
Get your new banknotes today
Staff service attitude is very good
The limit for one person is 36000 (30 sheets of 1000/6 sheets of 500/30 sheets of 100)
Can be adjusted according to needs
For people who need to get new banknotes for reference~
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許津菁 on Google
★ ★ ★ ★ ★ 今天去辦開戶健保卡忘了帶,某一位男生跟我說請家人拍健保卡就可以再回來辦,後來請家人拍好後馬上再去一次,換另一個臨櫃女生幫我辦,又跟我說主管說一定要雙證件或是身分證加學生證才可以辦,我覺得如果不清楚就問清楚再告訴客戶,真的不要給了答案客戶又親自跑一趟了才說不能辦,是要客戶跑幾趟?那下次我再帶學生證來再換一位受理是不是又要說學生證不行之後再來一趟?你可以直接告訴我沒有雙證件就是不能辦不就好了?為什麼還要在那邊推託是他說錯還是誰怎麼樣?然後再告訴我回家線上辦就好,不用有之前臨櫃的辦的銀行帳號驗證,用網路銀行也可以驗證,那位告訴我網路銀行也可以驗證的小姐⋯你真的有開過你們家的網銀嗎?真的很懷疑這家分行的專業度
I forgot to bring my health insurance card when I went to open an account today. A certain boy told me to ask his family to take a photo of his health insurance card and then he could come back to do it again. Later, he asked his family to do it again immediately after the photo was taken, and another girl at the counter would help me to do it. I told me that the supervisor said that it must be done with dual ID cards or an ID card and a student ID card. I think if I am not sure, I should ask the client and tell the client. I really don’t want to give the answer and the client will travel in person before saying it can’t be done. How many trips do you want customers to make? Then next time I bring my student ID to another one, do I have to say that the student ID does not work and then come back again? Can you tell me directly that I can't do it without dual documents? Why do you still dodge over there whether he is wrong or who? Then tell me to go home and do it online. You don't need to have the bank account verification done at the counter before. You can also use online banking to verify. The lady who told me that online banking can also be verified... You really have opened it. Do you have online banking in your home? I really doubt the professionalism of this branch
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An-Sheng Huang on Google
★ ★ ★ ★ ★ It it nice to have a Starbucks near the bank
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KEvin ChEn on Google
★ ★ ★ ★ ★ The lady i met has no idea what im doing for my VISA for business trip abroad and niether did i. It's tatally fine because there's always something we don't know for all of us. But she was reacting that i was going to do something illegal and that made me feel pretty unconfortable.
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