CTBC Bank Minsheng Branch

Super exaggerated bank. For the first time in my life, I opened an account and opened it for two hours because of system problems.

Last time I went to this branch to open a second account, the service staff said that I would call the company's note, but I just went to the Yonghe branch. I did n’t need a note at all. Household I also showed my company's App and my work permit in Minsheng East. The service staff said that they should ask the supervisor and then say the same, so the supervisor doesn't know whether to call or not? Poor attitude and worse efficiency

The guard at the gate of the station please do a good job of guarding. If you do n’t know what the user wants to do, just insist that the user bring the unnecessary documents, and it will be laborious and time-consuming. If you inquire clearly, what you know is hard to pretend to understand. Is it true that when others have a lot of time, right? This staff training really needs to be strengthened ... The remaining two stars are for the staff at the counter with a friendly and professional attitude. The guards recommended that they be replaced directly, which really deducts a lot of points.

The guard at the door has a little knowledge of the business. Don’t ask the clerk if he can handle the relevant business. Directly not let the guest take the number plate, if the guard is so capable. It is recommended that you can rise up to be a clerk. Is the service staff at the door too wronged him

The phone can't get through from morning to night, is there no one to work?

I told the guard at the door that I would open an account, and then asked me to wait for the commissioner at the small counter next to him. The commissioner had a very poor attitude and asked impatiently "What are you going to apply for today?" He also said that the LOL financial card cannot be processed on-site, but It’s a pity that before I went to the bank, I called to ask if I could do it on the spot. Then I changed my words and said that there are only a few cards left and I can only get these cards for on-site procedures, so I just wanted to send me away from the beginning. That's it? Later, I took the ID card to check some bank transaction records and so on. The attitude became better, but because the card I wanted was not available on site, I also followed the suggestion to apply online, but I asked "Online application" Do you still have a passbook book?" The bank specialist just told me that after the card is down, I can go to any branch to do it. I also wait for the card to go to other branches to apply for a passbook. I said, in this way, there will be no financial card discounts on the Internet, and it will be changed to a normal financial card. Why didn't the commissioners say anything? I just want to drive people away, the attitude is really bad

Super inefficient, causing people to be late for work

There are so many difficult problems to open an account. If you don’t want to increase non-performance business, you can directly post a notice at the door to explain that you do not want to accept the business of opening an account. We go to other branches, and everyone is eager to handle it. Only you, do not want to handle it on the spot, It's good to just ask people to apply online, it's really bad