CTBC Bank - West District

My friend Xinhan and I came to open an account, waited for four hours, and then the turkey rice next to it was good.

I just wanted to open an account and waited for four or five hours. There is absolutely no difference between online and on-site number taking. I have never seen a bank that can wait so long. Other people's time is not the time. = = More A few account opening specialists, so many comments are talking about it, and they don't pay attention to the customer's reaction at all...

I waited for the whole morning and now I make an online reservation, but it didn't take long for the number to be drawn at 9:00. After waiting from 9:00 to 13:00, it was finally my turn and the result was that I couldn't open an account. So I waited all morning to be sad? The only service in Chiayi is like this. Why do you need to make an appointment first? It's really rotten to death. No one else's time is time

Because of the work relationship, I need to deposit with CITIC almost one day a week. The service staff I encountered are very good. ?? I am very fast in depositing and changing five times the volume, but I don’t know why the number jumping is super super slow. Even if the number is drawn online first, sometimes only number 2 may be skipped for half an hour. The efficiency is not very good (2 stars are entirely for the attitude of the bank commissioner) This morning, I went to make a routine deposit again, and I came out and found that another locomotive rubbed the front of my locomotive and hit the side of my locomotive. I went in and asked the security to help find the owner, but the security said that he would be fine? I went out and told him he hit my car, not blocked it! Then he directly took the car away, looked at the scratches on my car and said: Are you alright? well enough? Did your car get scratched? It's not okay, isn't it your decision? baffling! Feeling super bad!

I don't think it's so unbearable to say that there are no comments. It's right that there are fewer staff. After all, there is only one branch in Chiayi, so of course there are many people who need to come. But as soon as I opened the door, I felt the enthusiasm of the bank staff and their attitude was also very good. The staff who helped me open an account today asked me if I wanted to open an account before I said anything. They helped me imagine a lot of things in advance, and the speed was very fast and I didn't wait too long. I think this branch needs to be rehabilitated.

Waiting from 11:00 to 5:00 to open an account is really not an exaggeration to wait for a full six hours. I also reserved a number plate online. I didn't expect to wait so long. Why didn't I set up more seats for opening an account? I didn't have such a slow pace in opening a new account in Chiayi Taiwan before. He is also like CITIC. There is only one room in Chiayi. But I don't quite understand why CITIC can slow down like this. Really need a lot of improvement ?

The day before, I had filled out the information on the Internet and prepared to open an account. When I arrived at the scene, I found that 55 people had to wait. I told me that I would wait until about 7 pm at 1 pm, and I was discouraged because I still had to go to work. The next morning at 9.00, I drew a number online as soon as I arrived, and the result was still on the 20th. I entered the bank at 9:05, and it was still on the 16th at 2:05 in the afternoon, which also included the number I passed. There are 60 people waiting behind me: ) It takes half an hour to an hour for a person to open an account. How unprofessional does it take to drag on for such a long time? Don’t be so arrogant because you are the only China trust in Chiayi. , almost no one is doing business at other counters, and there are not many counters added, which is really popular. I don't even want to give a star, I sincerely advise that there is no need to open an account in China Trust.