CTBC Bank
2.4/5
★
基於 8 評論
Contact CTBC Bank
地址 : | No. 210, Section 2, Datong Rd, Xizhi District, New Taipei City, Taiwan 221 |
電話 : | 📞 +888999 |
網站 : | https://www.ctbcbank.com/ |
分類: | |
城市 : | New Taipei City |
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david david on Google
★ ★ ★ ★ ★ 優點:
櫃員服務態度不錯
缺點:
1.現場人多等候需很久,尤其開公司戶更是數倍超級久
2.打此分行的客服電話要諮詢,從來沒人接聽
advantage:
Cashier service attitude is good
shortcoming:
1. It takes a long time to wait for a lot of people at the scene, especially opening a company account is several times super long
2. Call the customer service number of this branch for consultation, but no one ever answers
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李
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李簢嬅 幻嵐 on Google
★ ★ ★ ★ ★ 保全態度不知道在差幾點的,乾脆他來當行員好了,要開戶之前一定要有其他銀行的戶頭,我是學生我就沒有戶頭齁
所以是雞生蛋還是蛋生雞???????
直接不給辦欸 爛保全
I don't know what time the security attitude is, so he should be a clerk. Before opening an account, you must have an account in another bank. I am a student and I don't have an account.
So is it the chicken and the egg or the chicken? ? ? ? ? ? ?
Just don't give it to you, bad security
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白
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白之助 on Google
★ ★ ★ ★ ★ 去開個戶 業務員一直瘋狂推信用卡 不想用不想辦也不行 強迫辦卡 就為了業績不顧客人的想法?!
開戶小姐倒是不錯 人和藹可親的 還會跟客人說笑
Going to open an account, the salesman has been pushing the credit card wildly. If you don't want to use it, you don't want to do it. Forced to apply for a card, just for the sake of performance and not the customer's idea? !
The account opening lady is really nice, amiable, and even jokes with the guests
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潔
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潔歆 on Google
★ ★ ★ ★ ★ 保全還有實習櫃檯態度跟速度真的不行 辦個業務要等一個下午 一開始說了除了繳費之外還要拿開戶的存摺 不聽我把話講完就趕我去實習櫃檯 我東西都還沒用完 實習的就趕著下一個客人是怎樣?
Security and the attitude and speed of the practice counter are really not good. I have to wait an afternoon to do a business. At the beginning, I said that in addition to paying the fee, I also need to take the account opening passbook. What is it like to catch up with the next client after you have used up your internship?
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J
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Jia Ling Sin on Google
★ ★ ★ ★ ★ 現在開戶抽個號碼牌,原來都要經過保全控制,前面明明就只有二個人抽號辦理(早上11:00到,又不是要休息才去),保全就是不給人抽號,硬要趕人去南港分行辦理,不然就叫人下午3點再去,搞到我線上抽號,但是在裡面等待時,卻一直趕人去外面等待,最後真的氣到寧願去別家銀行開戶,也不願意到中國信託開戶了。企業形象完全毀在保全人員的態度。
Now, to open an account and draw a number card, it turned out to be subject to security control. There were only two people in front of them who drew the number card (they arrived at 11:00 in the morning, and they didn't go there until they had a break). Go to Nangang branch to handle it, otherwise I will ask someone to go back at 3:00 pm, and get me to draw a number online, but when I was waiting inside, I kept rushing people to wait outside. In the end, I was so angry that I would rather go to another bank to open an account instead of I am willing to open an account in China Trust. The corporate image is completely ruined by the attitude of the security personnel.
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王
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王辰云Roy on Google
★ ★ ★ ★ ★ 很感謝幫我辦理更名業務的陳*屏專員,因為更名一事跑了很多家銀行,這裡是最後一家,但也是給人感覺最好的。中午人很多,櫃檯都很忙,本來擔心辦這種比較花時間的業務會讓人心煩,想不到專員不僅很專業還很有耐心,詳細說明外,再忙也是微笑待人,讓人感到很安心。
I am very grateful to Commissioner Chen *ping who helped me with the name change business. Because of the name change, many banks have gone to this place. This is the last one, but it is also the best one. There were many people at noon, and the counter was very busy. I was worried that this kind of time-consuming business would be annoying. I didn’t expect that the commissioner was not only very professional but also very patient.
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nex care on Google
★ ★ ★ ★ ★ 汐止分行這麼些年,這google的評價仍不起色
新的一年不能期待他們有什麼翻天覆地的改變,來重新定義金融服務業,這點無庸質疑.
再對比其他銀行分行橫向比較時,的確是沒有比較就沒有傷害.除了閒置無用VIP 隔屏佔用行內偌大空間比例(推測汐止在基金ipo,保險,美元金融債券商品業務低落),其他儲匯到訪的顧客得全都限縮在佔比不大的地方等待,時間久候似乎成了分行和顧客的最大公約數.另外將補摺機放置在等候的座位區,補摺反覆的噪音激怒久等的顧客情緒,也是絕無僅有的神操作.
這一切對內部行員其實是非戰之罪,我親見的是:
門口迎賓保全大哥,相比於汐止農會襄理給地主大戶奉茶的熱情相較,絲毫不遜色,他以分身週遊場內等候區,高分貝詢問各個久候待辦業務顧客,這得以適時消彌怨怒,實有其效,另外搭配的有著高帥挺拔的行員,拿著平板,機動尋訪,不忘久候顧客是否已經得到該有的服務,親切迷人的氣質像是Vogue型錄走出來的男模為你服務,這誰遇到誰知道.
他們就像是用一己之力挽救頹靡不振的服務評價.
每次久坐呆望著不見跳動的服務號碼告示牌,望穿秋水,
心底很想幫這些汐止行員,問問臨近南港中信總部只忙於籌謀球敘飲宴的中信高層;
我們真的是一家人嗎?(we are family~?)
或只是家庭的失寵兒??
After so many years of Xizhi branch, this google evaluation is still not good
There is no doubt that the new year can't expect any earth-shaking changes from them to redefine the financial services industry.
When comparing with other bank branches horizontally, it is true that there is no harm if there is no comparison. In addition to the idle useless VIP screen occupying a large proportion of space in the industry (presumably Xizhi is in the fund IPO, insurance, US dollar financial bond commodity business is low), other customers who visit the store have to be limited to wait in places with a small proportion of the time. Long wait seems to be the greatest common divisor of branches and customers. In addition, placing the refolding machine in the waiting seating area, the repeated noise of refolding irritates the customers who have been waiting for a long time, which is also a unique operation.
All of this is actually a crime of non-war to the internal staff. What I have seen is:
The eldest brother who welcomes the guests at the door and protects them is not inferior to the enthusiasm of the assistant manager of the Xizhi Farmers' Association to serve tea to the big landlords. It is effective to suppress anger and anger. In addition, there are tall, handsome and upright staff, holding a tablet, mobile search, not forgetting whether the customer has received the proper service for a long time, and the friendly and charming temperament is like coming out of a Vogue. The male model serves you, whoever meets this will know.
It's like they're single-handedly salvaging a sluggish service review.
Every time I sit for a long time, I stare at the service number sign that does not beat, and look through the autumn water,
In the bottom of my heart, I really want to help these Xizhi walkers, and ask the CITIC executives who are near the CITIC headquarters in Nangang who are only busy planning for a banquet;
Are we really family? (we are family~?)
Or just the family's fallout? ?
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Max Shiau on Google
★ ★ ★ ★ ★ Slow service. Came here to open a bank account and was asked all those personal questions and I didnt even ask for a loan. They wouldnt give me my bank card or online banking access for a few months. Came here to do simple activity with teller and long wait . Avoid at all cost.
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