CTBC Bank
2.3/5
★
基於 8 評論
Contact CTBC Bank
| 地址 ： | No. 551號, Jiuru 1st Rd, Sanmin District, Kaohsiung City, Taiwan 807 |
| 電話 ： | 📞 +88788 |
| 網站 ： | http://www.ctbcbank.com/ |
| 分類： |
銀行
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| 城市 ： | Kaohsiung City |
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Lucy Wu on Google
★ ★ ★ ★ ★ 到底為什麼等開戶的人都排10幾個了，還不多開一個櫃？？？？
11點抽號碼牌，前面排6個...都要15點了前面還有2個人...
那個暫停服務看了真的很刺眼???
 Why on earth are there a dozen people waiting to open an account? Why don't you open one more cabinet? ? ? ?
Number cards are drawn at 11 o'clock, there are 6 in the front...It's almost 15 o'clock and there are 2 people in front...
The suspension of service was really dazzling ???
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Ching SU on Google
★ ★ ★ ★ ★ 每次來辦任何業務，就是要等好久….
Every time I come to do any business, I have to wait a long time...
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程燕華 on Google
★ ★ ★ ★ ★ 就等侯時間比較久一點（抽完號碼到叫到約15分鐘）.其餘服務態度和專業度都是很棒的
The waiting time is longer (about 15 minutes after the number is drawn). The rest of the service attitude and professionalism are great
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Huang Jun on Google
★ ★ ★ ★ ★ 去補存摺居然還遇到補摺機沒墨水，這是什麼服務品質啊?
我可接受墨水很淡，但沒墨水是怎樣?
只有壓印的痕跡完全沒墨水哦，目視是空白的
補摺機也算對客戶服務的一種吧?
不是嗎?...請問這要求是否過份呢?
When I went to make up the passbook, I found that the refill machine was out of ink. What kind of service quality is this?
I can accept very light ink, but what if there is no ink?
Only the imprinted traces are completely free of ink, and the vision is blank.
Is the supplementary discount machine also a kind of customer service?
Isn't it?...Is this requirement excessive?
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Joy Chuang on Google
★ ★ ★ ★ ★ 進門口表明要辦開戶，警衛直接回「要等3個小時，你要等嗎」，哇這種回應是在呼應你們「we are family」的宗旨就是像跟家人一樣講話不客氣喔，還是瞧不起開戶的人，嘖嘖嘖⋯
When you enter the door to indicate that you want to open an account, the guard directly replied, "Wait 3 hours, do you want to wait?" Wow, this response is echoing the purpose of "we are family", which is to talk like a family member. Whoever opened the account, tut tut...
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K Q on Google
★ ★ ★ ★ ★ 開帳戶時說有紙本存摺，結果自行幫你辦成線上存摺，還說可以去銀行補辦紙本（結果花了幾小時等，最後得到的是這張提款卡不能辦紙本存摺），服務人員可以這樣先斬後奏？每個人都有不同需求，不理解就算了，還強行辦成需求不同的卡。
以為大家都有很多時間在等開戶嗎？
When I opened the account, I said that I had a paper passbook, but it turned out to be an online passbook for you. I also said that I could go to the bank to re-issue a paper passbook (it took a few hours to wait, and I finally got that this ATM card can't make a paper passbook), Can the service staff cut first and then play like this? Everyone has different needs, so it’s fine if you don’t understand them, and you’re forced to make cards with different needs.
Think everyone has a lot of time waiting to open an account?
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葉芝含 on Google
★ ★ ★ ★ ★ 5個工作窗口，抽的號要等13位，等了6分鐘才叫了下一個號，再過了6分鐘有連續叫了3個號（但沒人前行），接後續再叫2個號，不懂當櫃顧客要辦事項及行員作業流程；但就顧客面看，是極度沒效率的！
且已抽了號，若要先外出辦事，過3點半，就不得再入內，很不人性，整體只能在這浪費時間??
總結：13號，等了25至30分鐘，辦理一件轉帳花了5分鐘。
There are 5 working windows, 13 numbers have to wait for the number drawn, and the next number is called after 6 minutes. After another 6 minutes, 3 numbers are called in a row (but no one moves forward), and then 2 numbers are called. , I don't know what to do as a counter customer and the operation process of the staff; but from the customer's point of view, it is extremely inefficient!
And I have already drawn a number. If you want to go out to do errands first, you will not be allowed to enter again after 3:30. It is very inhumane, and the whole can only waste time here ??
Summary: On the 13th, I waited 25 to 30 minutes, and it took 5 minutes to process a transfer.
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Tim Bullins on Google
★ ★ ★ ★ ★ One of the worst banks in Taiwan. If I wasn't forced to deal with them I wouldn't! Wish I could give them a zero!
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