CTBC Bank

I just went to open an account and was half forced to apply for 2 credit cards. I waited 3 hours and finally started to do it, but I have been selling savings insurance. It is very inefficient and has been selling. It feels bad to waste a lot of time.

It was just a supplementary discount, and the reception lady drew the number slip on her behalf, and she drew 900×. After waiting 30 minutes, it was still not her turn. Those who came later than me finished it. During the interrogation of other staff members, no actual assistance was obtained. After another 5 minutes, he decided to give up. This is the first time I have had such a bad experience in China Trust.

Telephone customer service takes a microphone and other 30 minutes! On-site draw, you have to jump over one or two hours. It's too exaggerated! After the counter staff should also increase the phone customer service to digest the customer, do not understand

Going to apply for a VISA financial card, the undertaker (Ms. Huang Ofeng) has a fast service speed and a friendly attitude, and the teaching process of binding Line Pay is also explained very clearly.

During the processing of the passbook book, people were desperately trying to sell various savings insurances, which affected the user experience.

Call forwarding counter at around 1:00 today I want to ask a question about the digital five-fold volume If the counter doesn’t know, just say to transfer to the relevant staff. Actually told me, "How much do you brush yourself, don't you know?" ...Then why are you at the counter, do you know? I regretted tying up the digital to China Trust I regret even more after this service Of course the people will ask the bank if they have doubts I have always been optimistic about the quality of China Trust I'm really disappointed this time, please come on Good other banks, you have too many

The service is poor enough. Every time I come, I say that the lady at the counter is going to eat or go to the toilet. It takes 2 hours to go to the toilet? If you don't need service, just stop the business. There are a bunch of people next to you who have nothing to do and will only go back to your counter to go to the toilet. Do you want to apply for a credit card, do you want to use savings insurance?

I don't even want to give a star, the security and counter service are pretty good. Business training: speech, emotion, attitude...completely unqualified (disappointed There is a business there who is dumbfounded by Lei Bao (the person who applies for a credit card, as soon as you enter the door, you will see the place on the left hand side, male, he said that it will be his until the end of the month) The friend who wants to apply for a card is not in a hurry. Let's go again next month...I asked about the details of how to apply for the card. I didn't listen to others, so I kept talking about hurrying, hurrying, and going ** :) Then I kept asking for an ID card and was in a hurry. performance. The attitude is poor and sloppy enough. Originally, I had a very good impression of CITIC, but I was completely disappointed when I met this Lei Bao! After three or two times, I said that the card is ready (ah, it doesn’t take time to think about it.) Then I thought about it afterwards and told him that I wanted to cancel it. I didn’t know what to say, and I was embarrassed. My IQ should be ok Bar! Emotional control needs to be strengthened, uncle, and then came out and ran out to argue to the end, the business is like this, there is no quality at all, the training is 0, what kind of attitude is in the speech, there is no apology at all, and I still feel that I am right ? In the end! Anyway, in a word, I still have no apology and no remorse. It's really bad enough. Can you please let the staff train and let them go? The good mood of the whole day has dissipated, and I am very disappointed with CITIC...