D.B.K. Rentals

First time renting equipment I came here to rent when I saw the high ratings. As everyone knows, the boss's attitude is very irresponsible When I asked him any questions during the test, he kept refuting It's just that we won't use it The boss has always said that negative reviews are welcome. Anyway, he is not bad, and it is not that he has not been given. Would you dare to rent again next time with this attitude? ? ? Mountaineering is not like camping There is a safety hazard if there is a problem with the equipment If you want to come here to rent people, think carefully It is recommended to rent another room After all, life should be more than just a few dollars

Recently, I rented crampons from the store (the "old model" was rented before and used ok). This time, the store gave another model (the store's so-called new model) because they said that the old model had been rented, and I tried on the crampons outside the mountain house. After trying to walk a few steps outside the mountain house, I will move. I have tried many times and delayed the trip. In the end, I didn’t dare to wear crampons because I thought it was more dangerous to wear it like this. After I came back, I told the boss that the crampons would move. The boss kept saying that we wouldn’t wear them. He asked me to tell me what was wrong with the design of this pair of crampons. He said, do you think there will be problems with mass production by major manufacturers? We entered more than 100 pairs, so do you think it is your problem or its (crampons) problem? In response to the boss saying we won't wear crampons: First, it’s not the first time I rent crampons here, and it’s not the first time I wear crampons, but before that, I walked smoothly with crampons. It’s easy to walk to the end without re-tiing; second, when we rented and tried on in the store that day, we also told the clerk and the boss that the crampons would run away slightly. ? Is that the clerk also made a mistake? But if it is not tied wrongly, we have another question. Do we need to know about this situation? Maybe other guests may encounter the situation when we are wearing it. Do we need to know what details are not noticed? Or crampons are really bad, not all of them are pushed to the guests and will not be worn. The attitude of the boss to solve customer problems: Because the boss thinks that we can't wear crampons and can't ask what is wrong with the crampons, please ask the manufacturer myself, so I asked the boss for the name of the manufacturer, he said that it was a big Israeli manufacturer, and asked the brand name again and told me that he forgot, He said that he had so much equipment for such a long time, how could he remember it (but he said earlier that this is their latest new model, and they bought 100 pairs), and then added that the big manufacturers would ignore me, then I feel that if the boss asks me to ask myself, I am willing to ask. If I don't get a reply from the big factory, it is my own business. The experience of renting equipment from here is also quite good before (probably the boss's attitude is very good if there is no problem). If you have any doubts about the equipment, you should clarify it and then rent it, otherwise the boss's divine logic and divine response will make people very tired.