和泰興業股份有限公司DAIKIN大金空調總代理-台北總公司 - Lane 36

Although the strength of the air conditioner is OK, it feels that the strength of the air conditioner is getting weaker after the warranty is over. The hottest summer fault is fixed every year~ I have to wait for about 3-5 days to call for repairs. After the inspection, the repair will be confiscated and the repair will be 300. The other air-conditioning repairers outside dare not touch Daikin and make it like a solitary city~ I won’t consider the Daikin brand again

The cooler has always had various problems within the warranty, and I have reported for repair several times, and I have been waiting every time. An air conditioner has continued to have problems as soon as it is bought, and the company is really emphasizing on good repair services. I spent tens of thousands of dollars to buy an air conditioner. Is it always used to affect the quality of sleep and is waiting for the master to repair it? Asking Daikin to replace the machine, but also has been pushing back to return to the supervisor. Then let's say that the parts have not been delayed. How come there are no parts all at once when I go to customer service and ask? Can make an appointment immediately. Tell Japan's Daikin Company to stop selling bad products in Taiwan. The Taiwan market is not a white rat. There are problems with the company system and the products! Very poor buying experience! There are several problems with the air conditioner, but the whole set is replaced and the master has been asked to fix it! A waste of consumer time. It is definitely not recommended to buy Daikin air conditioners.

Don't recommend Daikin I spent more than a hundred thousand at home to install two sets for less than a year and a half, and they all have fixed cleaning filters. After use, they follow the master to open the air for 1-2 hours, but it still smells like how to use it. The air conditioner smells less than a month after washing. , Daikin seems to be very confident about their after-sales service and 8 years warranty, so let's help us wash the air conditioner for free for 8 years every month!

May I ask whether your company’s defective models should be honestly announced on the website to inform consumers? At present, I have purchased 4 Daikin air conditioners at home, and 2 of them have been broken in only 4 years. At present, there is also a third unit that has started to fail and has been reported for repair for 1 month. I just repaired one, but I called customer service to report for repairs, but frequently ignored them because they had no parts, and told that many consumers had such problems. One of them was repaired and found that the coil was burned... Consumers who installed Daikin air conditioners. Be careful....

Three air conditioners are installed in the new building, including top models. It stinks after only one summer of air conditioners. I also spent money to clean the air conditioners thoroughly at my own expense. I also dehumidify my home every day, and use the air purifier 24 hours a day. Back air supply, the environmental conditions should be very good, if it is not improved, it will only say that your house is dusty, the service is very poor, inefficient, and it has not been improved for half a year!

Subsequent maintenance is bad enough Repaired in February and is still repairing at the end of April The refrigerant line has also been replaced for you. The machine will also be brought back to the original factory for you to repair. Put it back on for two weeks and it won't work again Call the master to overhaul and tell me that there may be other problems and I will arrange time to come and check Sannuan has not been seen for two weeks The customer service is difficult to call in without saying anything That music gets more and more annoying Call and ask you to come to repair and confirm the condition Customer service said they would call back but not The next day I called another customer service and told me that there was an arrangement for the master to come in the afternoon. No one is seen until 8 o'clock Your company's customer service sucks!!!

Regardless of personnel, hardware or customer service, it is too much to give one star in all aspects! ! After repairing in December last year, it broke down immediately in April this year? On April 15th, I went to the house to disassemble the machine and told me that it must be sent back for installation within a week. Until today, it has not been written on April 27th! ! The only answer I got when I called customer service was that there were no parts? Then, won't the engineers check first before dismantling the machine? ! Will a company of that size run out of parts during the peak air-conditioning maintenance season before summer? Even if there are no parts, it is your internal problem. Why let consumers spend this kind of high temperature 30-34 degrees? It really lacks media exposure.

The machine was installed on August 2. The test was normal after the installation was completed. Because the test temperature was opened at 18 degrees. It will be cold. As a result, as soon as the master leaves, the temperature is adjusted to 25 degrees. The air is always in the air supply state. At this time, the room temperature is 31 degrees. Later, the temperature was adjusted to 22 degrees. Finally it was cold again. But after two hours of blowing. The temperature could not fall. The outlet temperature measured with a digital thermometer was only 23 degrees. At this time, the room temperature was 27 degrees. Please install on August 4 The dealer to test. The result is no problem with the installation. It should be that the machine is defective. There is a problem with the temperature control. He will report to the head office for repairs. As a result, a call from the head office on August 5th yesterday said that the offer was asked next Monday to ask me if I was free for the evening. I said that the new product has a defect and it is very unlucky. Your company arranges for an individual The clerk had to wait so many days for the test. He said he would respond that the supervisor would call me later in Joe's time. As a result, after waiting for the whole afternoon, the customer service did not return the call. Up to now, the customer service hasn’t even taken the initiative to make a call to confirm the time. If you want to buy Daikin air conditioners, please consider his after-sales service. At present, I feel that it is really bad enough. Such a large company. The service is really so slow. Also. I thought his quality was good, but I bought it for the first time! Correction: Master Chen has completed the repair on August 9. The indoor unit sensor is malfunctioning. Professional repair. You are welcome!