Dalukuan Hotel & SPA

The reception staff were not professional enough. When I arrived on the first day, there was no one outside to receive reception. Finally, I drove the car to the reception area of ​​the driveway and parked for a long time before a receptionist came over, indicating that after the stay, the receptionist only asked " Reservation name?" After giving her name, she only replied "Oh"... Then she turned around and left without telling her where to put her luggage or where to park the car, or did I ask her before she would say... I went to the counter to register because the children were excited when they saw the fish in the atrium. The receptionist also rolled his eyes because the children were too noisy... Finally, I had to enter the room because my wife wanted to take care of the children. I took a lot of luggage by myself, and the receptionist did not have any. You want to help me... I looked at me with a lot of luggage, and then told me how to enter the room and left... It can only be said that there is a gap between the price and the quality of reception. More than 5,000 yuan a night on holidays is not cheap, but the reception attitude can be more positive! Staff training needs to be strengthened! The room is clean and bright, and the housekeeping is very clean, which is commendable!

A peaceful place! It is very suitable for a comfortable vacation away from the hustle and bustle, recommended! !

Great resort hotel and cactus park, amazing!