DCTV 全國數位有線電視 | 板橋| 土城 - Section 1

When the engineer came to install, I thought it would take a long time, but I didn't expect the installation to be very fast. I asked a lot of questions and answered me very carefully. The service attitude is really good??

It was recommended by a friend, so I came here to set up the network. The lady at the counter introduced the content in detail. After a while, I had problems with the network, so I asked the engineer to come and help me solve the network problem. It has been used for more than two years now. ! ☺️

The customer service staff is very patient, and taught me step by step how to deal with the problem of the set-top box being stuck and unable to connect to the Internet. I will continue to support it in the future.

There was an issue with internet speed. Thank you customer service Miss Lin for her enthusiastic online guidance, And thank you to the engineering staff who came to the house for maintenance, they are very attentive to help users solve problems. The national digital team is very attentive to the quality of each service

The network is unstable and often disconnected. Every time an engineer sees it, they say there is no problem, and the fact is that the network speed is slow and the network is disconnected. Customer service and business, will only be polite and patient when signing a contract. If the network quality is not provided to the customer, it is fine to pay the liquidated damages, and ask them to disassemble the machine. The business said that he will not interfere with this, and he has to call customer service to deal with it. Please help customer service, customer service is also impatient. Please evaluate and choose carefully.

Recently, I wanted to change to the fourth channel, so I came to ask specifically. The customer service staff is a young lady. She not only answered me actively and patiently, but even gave me a suitable plan according to my home environment and needs. Warm service, feel a little flattered haha

A business called me to say that the company has a Chinese New Year plan 250M Internet + TV 5988 a year I was thinking of putting But I heard friends say that the Internet is super bad and the online review is also super bad 250M doesn't have it at all Then I don't want to pretend Tell the business that you just don't understand, go online and read what Chunghwa Telecom engineers wrote by yourself. I want him to promise that he won't slow down if he pretends to be, and he doesn't dare I'm sure I don't pretend later, I don't feel like I want to say more. When I asked him to apply for a refund, he asked me to ask the customer service how it was. Ah, can I ask by the way? Can't you answer? Later installed a large broadband service attitude is excellent I think if you really don't have a bad internet connection, don't lie to your guests for 250M It's not that you, the back office and the business, are those front-line engineers who have to be scolded by customers!