DCTV 全國數位有線電視|數位光纖|寬頻上網 - Section 1

The engineer's service attitude is very good! The family asked a lot of questions about the operation of the remote control, and the master explained patiently. Thank you very much~

I am the owner of a shampoo and beauty salon and said that it is good and cheap. I have seen the Dafeng cable for more than 20 years and changed it. After one year, it will be cut off in the middle of the night without notifying the expiration. Before, Dafeng will tell you that it has not paid the fee, and then I know They had to pay the bill when they were due, and asked them to send the bill. I called the two customer service agents twice, and said that they wanted to send the SMS bill, but it was not sent. It is so difficult to pay the bill. It’s really bad work. …

The installation process felt very professional. Explain clearly and patiently, I thought it would take a long time to get results. Master still left a phone number, saying that if there is any problem, if you contact him, it will be dealt with immediately, and the attitude is surprisingly good.

The head office service center commissioner is very kind and patient. He will also consider for the customer if he does not force sales. The speed of troubleshooting is also very fast. It is a very high-quality and high-quality company. It is worth recommending! I will continue to support the use of national digital cable TV???

The viewing quality is not bad. Just failed again! But every time the fault is interrupted, you can't find someone to call the customer service phone package... There should be only one person in the whole company!? 99% of them can't get through, and you'll be out of breath when you hit them. needs to be improved! Think twice before installing!

Xinzhuang TV signal is often bad. Network upgrade to 250m. Turn on the computer and go online. Mobile wifi can't connect or lag. Called customer service and no one answered. Just called and kept hanging up.

The network is unstable and often disconnected. Every time an engineer sees it, they say there is no problem, and the fact is that the network speed is slow and the network is disconnected. Customer service and business, will only be polite and patient when signing a contract. If the network quality is not provided to the customer, it is fine to pay the liquidated damages, and ask them to disassemble the machine. The business said that he will not interfere with this, and he has to call customer service to deal with it. Please help customer service, customer service is also impatient. Please evaluate and choose carefully.

Since the installation at the end of May, the network has only been stable for the first week, and after that, there have been disconnections almost every day. Most of the disconnection time ranges from 1 minute to 15 minutes. There are several times even for several hours. The number of disconnections ranges from 3 to 10 times, which is not an exaggeration. Quite often, the disconnection is crazy after 8 or 9 o'clock in the evening, and it has lasted for one more time. month. The company has invited several people to see it The first one came and said it was raining outside, so it would be disturbing and left (Ah, it didn't rain for several days after that), the second one came only after entering the door to take a look and said there was no problem and then left The third one even just called and asked if it was normal now and didn't come (it was normal at the moment, but it started frantically at 10 or 11 o'clock in the evening) The fourth said that it was interrupted because there were external signals interfering with them. The fifth one is about the impact of road construction (we have been working around here before the installation, if it is a problem of road construction, shouldn't it start to break in the first week of installation?) This problem has not been solved to this day, and it has caused a lot of trouble for our family in life. This is the first time I have encountered this kind of problem. I didn't expect that installing a network would turn out to be money and trouble. I don't feel that the company has any intention to deal with it. It feels like every time there is a problem, I will only throw someone over to perfunctory, and I don't think about how to eradicate the problem so that both parties don't have to waste time. I still regret installing this network... I should read more about everyone's reviews before choosing... This is very not recommended.. Don't be greedy for small and cheap PS. The customer service is really called 10 times and then 1.2 times ㄟ More : Our plan is 120/60 On the first day of the installation, there was a test network speed of 89 and 90. The recent test has only been around 15 and I can't even touch 20 = =