Department of Health, Taipei City Government

My wife was diagnosed, and I was separated by 3+4. They only gave me three quick-screening reagents, and I didn't sign for them. The children went down to get them...and I didn't receive the so-called "care package" text message. Increase the number of "close contacts". Calls go unanswered...who should I ask?

After four hours of calling, the volunteers did not transfer the call and ended up chatting there. Do you know how many people are troubled by the issue of epidemic information? ? After listening to you chatting for more than 10 minutes, there is still laughter, and the problem is still pushed and pushed back and forth. It turns out that this is the reason why everyone exploded! !

I was diagnosed on 4/26 and did not receive the quarantine letter until 5/13. Please call the Wenshan District Care Center if I have any questions. I made N calls and asked me to leave information every time, but I did not receive any text messages. Then I called 1922 and Taipei City. The Epidemic Prevention Center only said that they did not have permission to open the quarantine book, and asked me to call the Taipei City Health Bureau's Disease Control Bureau to inquire. In the same situation, New Taipei City is highly efficient and can handle it within 2 days. The Taipei City Government is just rude, and will only reply that there is no way, so that we cannot apply for insurance at all. What do you want this government to do? It's understandable that everyone is busy, but it's taking too long! Who can handle it! please help me.

I haven't received a quarantine notice since 5/2 quarantine. I went to the Songshan District Health Service Center yesterday to ask. The counter staff said that there may be some leaks in the information and help me handle it manually. This morning, I received a phone call from the Songshan District Health Center, saying that we didn't fill in the information. I have to wait for two weeks, and I am not allowed to call or go to the scene to ask. I would like to ask if you don't spend time calling and scolding people every day, it should be more efficient, right?

Foreigners have become the black number of infected in Taipei. Since the 5/4 PCR diagnosis, they have not received any text messages from the Taipei City Government. Even if their household registration is in Kaohsiung, they received a call from the Kaohsiung Health Bureau saying that they can only refer to Taipei City, and there is no news since then. , even if they reported the confirmed contacts voluntarily, the people living with them did not receive the quarantine text messages. After finally getting through the Daan District Health Center, they said that the confirmed patients must contact the Taipei City Health Bureau. Sigh, what do you say you can't make this call, and ask who told me to call? ? ? Even though I found out that I was negligent and did not send any text messages to me, I still arrogantly asked, "So what service are you calling for?" Who do I owe money to use this attitude? Ten days after the PCR diagnosis, there is still no text message or residence permit. I didn't get any help on the phone, and I was slapped by the volunteer auntie... Not to mention the epidemic prevention kit that can't be seen at all... Everyone is working very hard for the epidemic to spread, and I want to be considerate of their hard work overtime, but who does? People with fever still have to go online to find out the latest epidemic prevention information and application process, fearing that they will be fined or become a black number? (Ah~ it's already a black number)