DingTaxi叮叮包車

Thank you for your kindness to DingTaxi.

Very good service. The driver is very punctual, will assist in arranging the itinerary, and is very professional. Next time you go to Japan, you must also find Ding Ding Chartered Car!

I went to charter a car with my family in Tokyo, Japan. Their consultants answered our questions patiently and provided first-class service

really thankful! Customer service help arrange the trip together! At first, I was afraid that after seeing the driver, I felt that the service was really good! The car has water for our family! Thank you, Driver Hu!

Go to broke news Huang Yawen 【DingTaxi (Ding Ding Chartered Car) "Reverend Free Tour Team" event 2017.12.30】 #DingTaxi chartered car # 尊荣 自由行 队 #Poor airport shuttle fleet #Driver is not on time and does not bring a safety seat #Little to the team afterwards to buy a new one # 謬 覬 訂 設 車 客 買 吃 钱 I appeal to parents and passengers who value child safety and their own safety as much as I do, please think twice before using DingTaxi (Ding Ding Chartered Car). I went back to Taiwan this time to find the DingTaxi (Ding Ding Chartered Car) pick-up and drop-off, and the experience was very bad. I booked the airport transfer online three weeks before I returned to Taiwan. On the day of the pick-up on December 9, 2017, the "DingTaxi (Ding Ding Chartered)" "Taiwan Preferred Chartered Tour Airport Transfer" fleet was in charge of Mr. Zhao Xtang (0926-556-xxx), the driver is Mr. He (license plate RAM-97XX). 】 It happened that I could not find the driver when I arrived in Taiwan, the safety seat was broken, the child ’s seat belt could not be buckled into the lock (see the attached photo), the driver kept answering the phone during high-speed driving, discussing driver scheduling and passenger transfer The problem. Later, DingTaxi (Dingding Chartered Car) promised to improve, and they actively refunded my seat cost (NT $ 200) and promised to remove the team. Originally, I thought this was a driver case, and I didn't want to pursue it anymore. But then the airport (DingTaxi different teams came to serve) was released by the driver, and the driver hurried over and forgot the safety seat, which made me unbearable. So I decided to disclose my personal experience and complained that DingTaxi (Ding Ding Chartered Car) was loosely managed, and I hope you will not encounter the same experience again. On December 30, 2017, we are going to Taoyuan Airport. This time it was DingTaxi (Ding Ding Chartered Car) "Honorable Freedom Motorsport Team". The person in charge was Mr. Xie Xhong (0920-663-xxx) and the driver was Mr. Zhou (license plate RAS-16XX). 1. We are scheduled to depart to the airport at 8:00 pm on the day of 12/30 (I have prepaid 450 yuan fare online). The previous day (12/29) I took the initiative to call the team leader and driver (Mr. Zhou, license plate RAS-16XX) (see attached photo) to confirm the pick-up time, home address, nine-seater and child safety seat again with him chair. The driver also confirmed my itinerary. As a result, at 12:30 on the evening of 7:30, we successively pushed our luggage downstairs. We think that the airport pick-up driver usually arrives early. We are worried that the driver will wait a long time, so we start preparing very early. 2. At 7:54, I called the driver and asked if he could find the alley. As a result, the driver said blankly, "Is it today? I thought it was tomorrow." When I heard it, I almost had a cerebral hemorrhage (Is I talking on the phone with my soul-struck body yesterday?) The driver promised to arrive in five minutes. I asked him the child safety seat again, and he said, "That ’s not easy to sit in. There is a broken one in my car. It ’s not easy to sit. The child just needs to hold it." Then the dumbfounded conversation ended and I again Called the person in charge, Mr. Xie Xhong, to ask him to change the driver and provide a safety seat. He said he had asked the driver to buy a new safety seat on the way. Please wait another ten minutes. In this way, our old family stood on the first floor for five minutes, then ten minutes, then five minutes, then ten minutes, when we decided to take two taxis to the airport, the driver was late. Of course, there is no safety seat in the car! In this way, the child safety seat I booked was missing again. This time I held the child in my arms and tied us tightly with a seat belt. Moreover, it is conceivable that the driver was late, so the driver rushed on the highway all the way. 3. My child went on the highway again without the protection of the safety seat. I am very resentful in my heart. I do n’t know what else I can do to protect my children. I have ordered a safety seat in advance when picking up and sending off the aircraft, but the driver brought it unbearable or did not bring it at all. Moreover, I have taken the initiative to contact the driver the day before to remind the time and place of pick-up and drop-off, but the driver still agreed. I am helpless. Where are the personal safety and rights of our passengers placed? When I was extremely upset and annoyed, I decided to share my personal painful experience with everyone and let everyone know DingTaxi (Ding Ding Chartered Car) 's "honored free travel fleet" management negligence and irresponsibility, but our passengers bear the consequences. We are afraid of fear. We have placed the whole family in an environment with safety concerns and even life-threatening conditions. They completely ignore passenger safety and service quality, and make mistakes again and again. And I never imagined that there was a follow-up development in this matter. # Accidents are always unexpected ------------------------------------------------ ------------------------------------------------ #Arrogant unreasonable leader Xie #Gangster rogue rogue team #Irresponsible convoy exits the travel and transportation industry # Don't come out and hurt anymore 【DingTaxi (Ding Ding Chartered Car) "Reverend Free Tour Team" Event Update 2018.1.1】 I contacted DingTaxi (Jane) online customer service (JANE) at 2 a.m. on the west coast of the United States on January 1, 2018. I asked her to give me a link to my customer evaluation so that I can leave a comment. She also complained to her that the driver was late and did not provide a safety seat. JANE said their information showed that the driver had purchased a new safety seat that day. (See attached photo) I feel unbelievable at the moment (because there is no safety seat in the car), I asked her to tell the team leader Mr. Xie Xhong and the driver Mr. Zhou, and they must give me a phone call to explain the beginning and end (I left the US phone). Waited a long time, The customer service said that Mr. Xie Xhong had no way to call me. Please call me to call Mr. Xie Xhong. Then I saw the arrogance and irrationality of Mr. Xie Xhong, the person in charge of the "Honorable Freelance Team". ------------------------------- 1. On the phone, I said, Mr. Xie, why did you not call me to explain clearly. What is going on in the safety seat? Mr. Xie said that you are in the United States and I have no way to call you internationally. You earn more and are richer, so you should call me internationally. (What the hell is he talking about ?? I think I heard it wrong, how could it be such an arrogant attitude, it is really maddening) 2. I also said that there are obviously no safety seats in the car, why did you report to DingTaxi (Dingding Chartered Car) that you bought a new safety seat, which is an open lie. Mr. Xie said that there is no way for the driver to return this to the company. And the driver said that at that time, you had been clamoring on the phone that the time was too late. Ask him to hurry up, and then it would be too late to buy, so he did n’t buy it. (So, whose fault is our time too late? Who's fault if we don't have a safety seat?) This Mr. Xie Hong is completely a hooliganism, and he is always looking for reasons to blame. 3. I couldn't bear it anymore and started roaring loudly. I said that I only called the driver the day before to confirm the itinerary, but he agreed and didn't bring a safety seat. Seat! ? Mr. Xie said, what about that, we don't arrive at more than 8 o'clock. (So ​​it ’s too much for us to ask the driver to be on time !!!?) I now feel that I am about to have cerebral hemorrhage. I was even more angry that I was irritated by a rogue. I really did not expect that I would meet such an unreasonable and unreasonable person on the first day of the New Year. 4. Mr. Xie was even more outrageous afterwards. He said that the driver said that you only gave one thousand yuan. Why do you pay less? I said, what are you accusing us, we asked the driver how much money, the driver said one thousand, we gave one thousand yuan, we did not even give a dime. Mr. Xie said in a mocking tone that you should pay $ 1100, and the driver said that you only pay $ 1000. You go back and check the order, you should pay $ 1100 (I'm so angry right now, we were accused of riding in a king car! We were busy carrying luggage to hold the child, my father-in-law was busy pulling out his wallet to pay, we were accused of paying without seeing the order, and the driver said $ 1000, should we give $ 1100 !?). In retrospect, the driver charged $ 1000 for his guilty conscience, which turned out to be a crime accused by Mr. Xie Hong! And Mr. Driver, the wicked, first complained, even accusing us of taking this $ 1000 to take advantage of him! It's too exaggerated. As a consumer, I do my duty. I reserved a safety seat in advance and called the driver the day before to remind the driver. As a result, the driver agreed, not punctual, and took our time. The child does not have a safety seat to sit in, and I worry about it. Afterwards, I was accused by a rogue leader and driver of us riding in a bully. This is really beyond my understanding. Mr. Xie kept saying on the phone: "Otherwise what do you want?" I just want an apology, and do n’t lie. You bought a new safety seat for us to use. As a result, I was upset. ------------------------------------------------ Hang up the phone, at 3:30 in the morning, on the first day of the new year, I actually encountered a rogue. I was so angry that my body shook and I sore my throat. I tried to defend my rights and interests, but in vain. From his first sentence, full of ridicule, I should know that this kind of person will not take customer rights into perspective. I ca n’t explain clearly to this kind of person. He did n’t apologize from beginning to end. He just kept looking for reasons to blame him. He took the precious time of passengers. He did n’t take it for granted. He did n’t take care of the child without a safety seat. Tongue. I also count on him to apologize. I'm crazy. So I want to appeal to parents and passengers who value child safety and their own safety as much as I do, please think twice before using DingTaxi's "Honorable Freedom Motorcade" They have a bad attitude and are irresponsible for being late for appointments. They did not bring safety seats in vain to protect passengers. They also accused passengers of taking advantage of them, and they did not admit their mistakes at all! It is an unscrupulous operator of airport transfers in Taiwan, and you must not be fooled.

Thank you very much, Miss DingTaxi from DingTaxi, for assisting me in planning the trip to Japan in detail. I did n’t know how to arrange the Japan trip for so many days. With their help, I knew how to arrange it! !! It's a perfect itinerary I went with my friends and family on this journey. During the chartered car, everything made us very satisfied. Together with the tour guide sister who understands Mandarin, there was no problem in communication, and the sister was very talkative. The driver was at The driving is also very stable, which makes us feel at ease, especially people like me and my parents, so that our whole family can play very easily and comfortably, without having to let the elderly walk around There is also a professional team in terms of itinerary, and there are high-quality drivers in driving, which really saves me a lot of worry, the point is not expensive! Compared to we are very tired to take the bus and the subway to change trains, this chartered car service, not only comfortable, can play a few more, the price is not much worse ~ Moreover, it is even cheaper to buy a Japanese airport shuttle than it is for a group of us to take the express train. In short, the next time I go abroad with my parents, I will continue to use the service of the DingTaxi charter service !! I went to Japan with my family. We are tired to keep walking and taking train in this big city, especially to the suburbs like Fuji Mountain. Therefore, we think why not hire a car instead and spare ourselves any trouble? With a DingTaxi driver of our own for a whole eight hours, we were set for the day's itinerary. We really suggest the service of DingTaxi. Select from one of two rental rides: a car for parties of six, or a van for groups of up to 10 and you will be met with a driver who is not only professional, but will also tell you more about Mauritius. I will also use DingTaxi service in other country in the future