Domino's Pizza

Super inefficient! A pizza can't be made in 2 hours!

2022/4 129 small pizzas for takeaway on Tuesday and Saturday increased

Every time I take a meal, the clerk I encounter is very polite, and the attitude and service are very good, which is impressive!

After making a reservation at home, the system will not show how long it will take to wait. After 30 minutes, I will arrive at the scene, and I am told to wait for 40-50 minutes. As a result, I have waited for 80 minutes on the spot and haven't waited. Very bad consumption experience, I don't have the ability, I can Don't take so many orders?

The order is delivered at 6:30 and it has been delayed by an hour. The phone in the store can't get through and the order can't be cancelled. If you can't handle the order volume, please don't take the order. It will make the customer wait. Please think twice if you want to book a holiday.

I made a reservation at 5 o'clock to pick up the meal at 6 o'clock. When I arrived at the scene after 6 o'clock, I was told that I would wait for about 30 minutes. As a result, I waited for an hour and a half to get the meal. If we can't make it within the scheduled time, don't take the order. When we are very busy, the mood to celebrate Mother's Day is ruined.

I had to make an online order 1.5 hours before picking up the food, but when I arrived at the restaurant to pick up the pizza, I was told by the counter staff that I was sorry, there were too many orders and it would take 1-2 hours to pick up the pizza! This situation is not just me, there are a lot of customers who are just like me! The attitude of the clerk is also a matter of course! ! Is this a delayed attitude? Shouldn't the delay be notified by phone first? I have placed the order 1.5 hours in advance, and this 1.5 hours is not enough for you to call to inform the delay! If this is the case, do I still need to place an order online, and what time do I need to pick up the meal? Completely put the cart before the horse! ! ! This kind of service attitude, no matter how many preferential activities, are useless, at least I am the customer who will not buy again because of this bad service attitude. ! !