Drinks Wines & Spirits Co., Ltd Wanhua Branch

The wine items are diverse, and the clerk introduces them intimately. I will still visit next time.

The male clerk in a suit on the night shift has an arrogant attitude and poor service attitude. I hope the company can supervise whether the staff training in this store is insufficient.

I went to buy whiskey today, and unexpectedly I met the waiters who were talking about a man and a woman in the evening shift. The service attitude was very lax. The female counter didn't even ask for any wine after I walked in. She just stood at the counter and passed the line on her mobile phone. The male clerk was exactly the same, and asked him if there was a difference between two whiskeys, only to reply to me: the same, but with different flavors. ... I also know that the flavors are different, otherwise, why do you have two different brands of the same price at the same price? Later, I saw that the list price indicated that the member had an additional discount price. After asking him, the first reaction was to not even say anything, and directly pointed at the general discount price above. I asked the member price again and he said, "About 5% off. ". right! Cherish the words like gold, really only say these four words. I won't repeat the follow-up checkout process, buy wine and get a stomachache. Can the company recall these two for good training? I don’t want to work here. There are many places to go. As the service front of the store, it is a taboo to not introduce wine. It is rare to have a casual service attitude. At least the service staff I met in other branches are very good. . I believe the company does not want them to ruin the brand's appearance in the downtown area of ​​Ximending.

I don't understand why I bought a bottle of wine after spending 6,005 yuan, but I didn't want to carry a bag, and asked the guest to pay another 25 yuan to buy one? Well, for this small amount of money, I was stunned for a while and still paid, and then the counter staff took a bottle of mineral water and said that I would like to drink this, I looked up and said thank you, and then something even more dumbfounded happened, saying that he wanted to invite me to drink the mineral water The water was taken back in front of me, and then said that the bottle of wine was not delivered. I was completely stupid. Mineral water bags and these are low-cost things, right? They have to spend extra money to buy and send things to guests. What's the trick to take it back? I thought that your shop's way of doing business is really special. I will definitely not buy it again next time. I would rather run farther to another home. Goodbye!