E-Moving

Warm, cordial and thoughtful service attitude

Good service, kind staff

Today, at around 8:45 am on July 30th, the commuters were passing the Zhongshan section in the slow lane outside your company. Your employee drove a green zinger display car driving in the reverse direction and almost collided with the car. During peak hours at work, the safety of life is ignored. This is no longer an employee education issue. Please verify and deal with the employee severely!

*Title: The attitude of the business manager and the factory manager is very good, and the attitude of the on-site car repairer is very poor *Origin of the story: I just bought a Delica commercial vehicle, and the rear seats need to be disassembled due to cargo demand. The business manager and factory director kindly said that they can go directly to the factory and ask the master to turn it with a pneumatic wrench. *The actual situation: After driving the car to the maintenance factory, the business manager asked the master to help loosen the seat screws, and the master immediately responded with disdain [Why I want to do this, would you not use it by yourself], regardless of the current customer Feelings at the scene. *Experience: Because of the first disassembly and assembly, I would want to go back to the original factory for disassembly and assembly because they have a better understanding of the car body design and believe in professionalism. Moreover, the business manager and factory director automatically proposed this service, which means that your company has this service policy. If due to internal and cross-departmental disputes, customers on the scene feel extremely bad, I think this should not be a good thing for the image of a company. Respect the car repair profession of the master, respect the service profession of the business, where is the respect of the customer placed? It is hoped that the management of the plant can effectively manage the work attitude of the grassroots in order to effectively enhance the corporate image. Based on the proactive and positive attitude of the business manager's service, give affirmation!

The guest lounge is clean and bright. There is also a relative distance between seats during the epidemic prevention period. There is also a vehicle maintenance schedule, so that people can see the maintenance progress of their car at a glance.

The tire detector also needs to be reset to zero by the original factory, and the steering wheel is turned to the right after the four-wheel tire adjustment is not performed.

Mitsubishi HSBC and Shunyi Depot are now cooperating with Zhonghua Automobile. Huatan is a relay station that I often go to and I must pass through for power supply. The staff is also very friendly and helpful! I am very grateful, although the vehicle blocks the charging grid in all directions every time, it is normal to ask the big brother to move the vehicle?. Charging is important ⚡?. The night charging is very quiet and not bad