E.Sun Bank

The new ATM model is cool but it doesn’t have a supplementary boarding function. You often have to queue up to use the only supplementary boarding. 20210322 Supplement A piece of paper is posted next to the boarding plane saying that the internet speed is slow and the waiting time is to save money for dividends

The service staff warmly greeted the customers who came in at the door. It felt better than a public bank. The original branch was relocated to Taipei. It was a strange change. This is the branch closest to home. There are several original branches. The personnel are also dispatched here.

The attitude of the people who remit money inside is very bad, don't know what's wrong?

When I came to Guiyin in the afternoon, many customers thought that they would be slow in efficiency like leaving a message. From the time I went in and met the security guards, they felt that the atmosphere and attitude were very good and very friendly, which made me feel relaxed in an instant. During the waiting process, there were still cordial greetings from the service staff. The account opening process went smoothly and quickly ended in less than 40 minutes. Thanks to the undertaker and security

Feel at home! Take the initiative to ask for assistance, not stand there rigidly?

At around 14:30 this afternoon, the card was changed at the counter. There are about 10 people waiting in the room. There was a gentleman who only wore a mask on his chin and kept talking on the phone. Everyone at the scene turned a blind eye. Later, the counter asked the supervisor to check my identity with me, hope I pulled down the mask, I told your supervisor, can I ask the gentleman to wear the mask? So we are very dangerous. Are you not afraid? The conclusion is that you only looked at that gentleman and had a 1m close conversation with your colleague, but still did not remind him to wear a mask. Even if you have a good impression of you before, I’m sorry, but there will be no chance to come back in the future.

Today I used the noon break to redeem the cash ticket. As I don’t understand some procedures, the service staff at the counter and the door are very kind to inform, great!

2021/10/21 PM14:35 to do the card replacement and seal verification. The attitude and service of the waitress at the door are very good. But counter no.6 lady, what time are you rushing, or changing your card for your seal makes you lose performance, so do it quickly! ? I haven't sorted out my information yet, so you can press the number in a hurry and let the next person wait! At least help to open the card, not just go back and scan the QR to open the card. Not attentive at all. There are also book holders and card holders that are only available for large customers. The general user does not need to ask, do not need to update? By the way, I'm not a big family, and big family can ignore the epidemic prevention and accompany the counter to handle it, so that people who are not large families next to them can't even be separated from the epidemic prevention distance of 50 centimeters. It was the first time to handle business at a crowded counter, and I was in a bad mood.