E.Sun Bank Keelung Branch

The account has been opened with the prepared information, and the clerk asked me to go back and get the information to fill in the seal. Wouldn’t I figure it out first? Have to run back again, other people's time is not time?

Basically, the attitude of the bank clerk is pretty good, but when dealing with the securities account before, I waited for a long time and couldn’t wait for the answer. I even had to come back the next day, so I only gave three stars.

Give two stars. Today, I went to the bank to negotiate business. The service staff at the door immediately greeted and started to help. I thought that the service was really considerate. Because the business patterns of each bank were inconsistent, I asked the banker for related questions many times. After fumbling for more than ten minutes, I got stuck again. I looked back for the clerk but couldn’t find it. Then another male clerk came to take over the service. I repeated the question to the clerk who took over. Oh~ it turned out to be a shift, but It’s time to say hello to me~ It’s really rude. The training intensity of the employees of Yushan Bank is too weak. As a result, it took less than three minutes to take over the clerk. The person disappeared again. After a while, he showed up again, and was half blind in the end. Hit it down, and finally the processing is complete. Therefore, the service quality of the bank really deserves two stars.

Give two stars. Today, I went to the bank to negotiate the withdrawal business. All the passbooks and seals are available. It is not that I have received more than 500,000. The counter staff suspects that I am a fraud group. I have to find a branch representative and give her the mobile phone. The deposit is much larger than the amount withdrawn this time to dispel her doubts. After the identity was confirmed, there was no plan to apologize to me. So I decided to remove all the VIP wealth management services of my family who are still in Yushan Bank. The reason why I didn't remove it in the past was because I felt that the products recommended by the specialists were good and profitable. But now I will choose fund operation, so I don't need this kind of service for the time being. Thank Yushan for giving me a good opportunity to leave. (Maybe the fund account is not opened in Keelung branch, so they are not bad) The reason for giving two stars is the good service attitude of the staff who handle online transfers to other branches.

Today, August 14th, Friday, August 14th, I asked about the expiration of the International Travel Card. The branch entrance manager told me that the card will be sent for use at the end of September. I want to know more about the number. go with.

I called the customer service and wanted to apply for a stop card, and then the customer service called me to do it at the counter. When I went to the counter to do it, I told me that I had to call the customer service to apply, hehe