E.Sun Bank

The work efficiency is very poor, wait 10 minutes to skip a number

Maybe a new lady who doesn’t wear a uniform near the counter, the service is bad enough, she doesn’t know anything, and she has to ask about everything. Before, things were done very fast, but now they are super slow, and the assistants at the back seem to have nothing. Yes, I don’t know if I ask three questions, and I have to ask other people when I encounter problems, so I can also be an assistant?????

The lobby guide at the entrance is very unprofessional, because the app to be used needs to be bound to a Yushan account to open an account. As a result, I have not been given a number card and insisted that the app is not Yushan... The attitude is very bad, and I always use an expression that you don’t understand to ask me to go back to confirm and then say that I can go home and open an account by myself. I ask for leave from the company, everyone is on the scene and he keeps telling me to go back. Is there something wrong? I'm furious! I insisted on giving me the number plate to open an account...As a result, the person who helped me said that the app was cooperating with their home....It was too unprofessional, and it is recommended that the staff in the lobby should strengthen training. ... Originally, I only planned to give one star and one more because the handling staff is very good, and I have been helping him explain... The arrogant hall staff makes the impression of Yushan extremely bad ???

The service is very light, and will ask for the needs of waiting for customer care one by one

Miss Chen, who is in charge of foreign exchange, is very kind and patient, and the explanation is also very detailed!

Went today on the morning of 11/9, my sister at counter 9 has a very good attitude, she won’t be impatient if she asks questions, she’s long and beautiful, and it’s really nice to change a group of young people! The guard at the door is also very polite, praise!

Since the account opening form will also ask about political inclinations? Does the FCA stipulate it? The most strange bank, and opening an account may not let you open it, but also depends on the bank's face, it doesn't matter if you don't open it? If you think that the service efficiency is slow and the attitude is poor, please contact the complaint hotline directly. Almost all private banks are slowly touching