Easy Card customer service center

It is unfair to say that the voice of the customer service staff is not good because of their own feelings. But when the guest asks a question, she says aloud what she wants to say at the same time, which is too exaggerated! Finally, tell her that your attitude is really bad, and I will follow up and return...

The customer service staff explained in detail and was very polite. They also reminded me that there are other cards marked on the EasyCard. The tone was very polite and the answer was detailed.

[For important announcements, please refer to the photo ?111/05/03 Experience Sharing] The google map has been reported. It is suggested that the EasyCard service center can update the google map business hours in addition to the announcement.

The customer service service explained clearly, but it still didn't solve the matter that I wanted to "swipe my card with my mobile phone for integration and binding". The discounts and functions of EasyPay and EasyCard are often not shared. For example, taking the Taiwan high-speed rail and renting ubike can only use the "physical" EasyCard. There is no integration, and users have to exchange them, which is really troublesome. ! Hope it can be merged!

I am very satisfied with the service attitude of EasyCard customer service Whether it is tone, attitude or way of answering, they are very polite and polite, and they are worthy of praise?

Youyou Card Service Center is located at Exit 2 After entering, walk along the left hand side to arrive This time, the card replacement will be handled at 18:00 in the evening The process service staff is very polite Hope to keep it up!

It sucks, can't the MRT switch to a partner manufacturer, or give people a choice, and there will be no bureaucracy if they are competitive... I bought the card at the MRT counter for less than half a month. I swiped the bus and got off the bus a minute before, and I couldn’t read it immediately when I entered the MRT station. The flaws are pitiful, the card has been left alone and still can't read the super shrimp. The MRT counter said that EasyCard would contact us, but it's been a month, not a single phone call or a text message. You have to contact yourself, the telephone customer service is also poor, and the address is sent to the wrong address. If you don’t know if the MRT counter is correct when you check the address, the address of the refund notice will be wrong when you send the refund notice to the EasyCard company. I didn't check and contact the customer at all, I don't know what was on the notice, but it was sent wrongly by ordinary mail, which means that all information was leaked.