Elifemall

Very bad staff quality! After-sales service is very poor! Full of discomfort!

Service attitude and professionalism are good

The male salesperson's explanation is very thoughtful, and each manufacturer has detailed explanations

Service staff has a good attitude

Good service attitude, patiently listening to customer needs and responding

Diverse products and considerate service

The air-conditioning installation technology is poor, and the family members fall and fracture due to faulty installation, but they are unwilling to take responsibility The air-conditioning was installed on 4/30. In early July, the weather was hot and I wanted to blow the air-conditioning but it was not cold at all. On 7/4, the national masters said that it was not an installation problem. The installation was completed, and it took 4 trips to get it done. The place where the air conditioner is installed is where an elderly person lives alone. During the epidemic period and the master did not wear shoe covers, the elderly must be cleaned and disinfected every time the master left. He accidentally fell on his thigh during the disinfection process on 7/21 I can’t take care of my broken bones. I have to watch the whole process of taking care of me. I have responded to the customer service of the national head office many times, but completely ignored it.

The male service staff who received me explained carefully and did not force me to sell consumers When you go back to the store to buy the goods, you will also ask about the use of the goods, and you will often buy back when you have the opportunity