Eunice SPA台中進化 (直營館) - North District

Today's store is on the second floor Environment is comfortable The service staff is also very kind No uncomfortable pressure It wo n’t keep selling Space is a separate space for one person Very relaxing There are also lockers for things I fell asleep today with a rock bath Like pushing personal space

At the end of October, I went to ask pregnant women for massage, and paid a deposit of 1,000 (now) on the spot at the appointment time. Later, due to other considerations, I was not served at the store. I asked if I could refund the deposit. The store said yes. After signing some refund documents, every other day In the past two weeks, I have been calling or subpoenaing to inquire about the refund process, and they were all told that the refund was in progress, but the account was not credited. In the middle of December, I suddenly remembered about the refund. I checked the account and still not credited. I called and asked that the discount order was wrong, so I couldn't get a smooth refund. Shouldn't this kind of thing be discovered in the refund process in November? ?It took a month and a half to ask the consumer to call to inquire before saying that if there is a problem with the process, they need to re-sign the document. On December 28, I went to the store to rewrite the document. The store said that the next day will help me with the discount. I sent the order to the Taipei headquarters to facilitate the follow-up refund process. As a result, I still did not receive a refund today (1/11). Every time I called to ask, they said that they were already going through the refund process. This kind of service attitude is really impressive. Disappointed, I dare not recommend this shop to my friends, even if I have a good impression of it before...

After visiting the store last year, I felt that the beautician recommended the purchase of the course plan (only spa courses), but did not mention the inclusion of products or gifts. After purchasing the course, I swiped the card and did not give an invoice, only the invoice for the experience. After the purchase, I could not make an appointment, or I had read the message, and then encountered an outbreak of the epidemic, and directly informed me that I wanted to apply for a refund. There was no response. I am unhappy that I can't make an appointment, and there is no follow-up to deal with... Later, I said that I wanted to contact me to talk about the refund. Finally, I found a message on the FB fan page, and only then did I get a response to the refund and contact me by phone, but I also contacted me from about October to 03/14 to complete the refund. I was told in the middle that the purchase of the course included products (but I was not informed and did not get it, the products were still in your company's store at the time), so the products need to be deducted from my refund amount, that is, I have to buy them Those products that I didn't know about!! Finally asked me if I still want the product?! The money has been deducted, what can I do with those products, and can I still get a refund... And when I went to the store to talk about the refund, I saw those products, and my name was posted (I don't know when it was posted~) Of course! After the refund, I took those products home, but I wouldn't use them at all It's like spending money to buy a few bottles of garbage and put them in the corner And at that time, the list said the 5th essential oil, but gave me the 6th essential oil!! I don't know what happened Please ask your store to educate the staff to avoid sales problems