EXSHOP極限專賣 - Section 2
4.6/5
★
基於 8 評論
Contact EXSHOP極限專賣
地址 : | 100, Taiwan, Taipei City, Zhongzheng District, Section 2, Heping W Rd, 148號EXSHOP極限專賣 |
電話 : | 📞 +889 |
網站 : | https://www.exshop.com.tw/ |
分類: | |
城市 : | Heping W Rd |
楊
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楊冠庭 on Google
★ ★ ★ ★ ★ 商品頁未顯示缺貨,且看了網站到貨時間的說明,於是於111/3/2(三)晚上10點下訂,原本預期禮拜五 最晚禮拜六就會收到,結果到了111/3/3(四)訂單一直顯示備貨中,想說網站自己解釋「系統(出)貨/運送會慢,以我們出貨時間為主」,也就不在意,殊不知到了111/3/5(五)才突然收到訊息表示訂單商品缺貨要「最快下週」出貨,進一步追問後更是得知「廠商最快週四才到貨」,我90元快遞運費真的付心酸的,早知道連個到貨時間也不確定,我就用超商取貨就好了啊⋯⋯ 回到問題源頭,商品頁應該標示是否缺貨,或是下訂後早一點告知消費者,消費者才能選擇要不要去其他有現貨的通路購買或選擇適合的運送方式。
近期陸續看了極限的很多評測影片,感覺非常用心在介紹商品,因剛好有需求決定要支持一下,結果獲得如此差勁的購物體驗,真的滿失望的。
*3/7有來電說明商品缺貨的原因
The product page did not show that it was out of stock, and I read the instructions on the arrival time of the website, so I placed an order at 10:00 pm on 111/3/2 (Wednesday). I expected to receive it on Friday at the latest Saturday, but it arrived on 111/ On 3/3 (four), the order has always been displayed in stock. I want to say that the website explained that "the system (out) goods/delivery will be slow, and our delivery time is the main thing." 5) I just suddenly received a message that the ordered product is out of stock and will be shipped "as soon as next week". After further questioning, I learned that "the manufacturer will only arrive on Thursday at the earliest". I paid the 90 yuan express shipping fee really sad. , I had known that the arrival time was uncertain, so I would just use the supermarket to pick up the goods... Back to the source of the problem, the product page should indicate whether it is out of stock, or inform consumers earlier after placing an order, and consume Only the user can choose whether to go to other in-stock channels to buy or choose a suitable shipping method.
Recently, I have watched a lot of review videos of the limit one after another. I feel that I am very attentive in introducing the products. I just decided to support it because there is a demand, and I am really disappointed to get such a poor shopping experience.
*3/7 There are calls to explain the reason why the product is out of stock
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遊
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遊艇 on Google
★ ★ ★ ★ ★ 由於自行要寄送有關電池零部件較麻煩至店面委託人員,並清楚告知沒有要修,只有需要估價單,如果是無法承攬的服務應一開始便告知並拒絕,而不是好像沒問題的答應後讓人從年前等來年後再跟我說門市沒有權利讓原廠對單一相機進行估價。
如果是人員對送修的資訊及服務不了解的話,麻煩加強訓練。
讓人感覺非常差。
Because it is more troublesome to send the battery parts to the store commissioner by yourself, and it is clear that there is no need to repair, only the estimate is required. If it is a service that cannot be contracted, you should inform and refuse it at the beginning, rather than agreeing after it seems to be no problem. Let people wait until the next year to tell me that the store does not have the right to let the original factory evaluate a single camera.
If the personnel do not understand the information and services sent for repair, please strengthen the training.
It feels very bad.
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戴
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戴大偉 on Google
★ ★ ★ ★ ★ 五年前的一面之緣,讓我陸續有在這買東西,最近買了一個甲蟲手機架,因為按照時疏忽,不慎把其中一個7號墊片噴飛找不到,只好再次求助,在與小編說明緣由後,還特別幫我找到零配件,並且免費給我,讓我非常感
謝謝他們,雖然已經搬離台北,但還是會繼續光顧他們官網,從這件事來看,這決定是對的,售後服務100分,謝謝你們。
The one-sided relationship five years ago made me buy things here one after another. Recently, I bought a beetle phone holder. I accidentally sprayed one of the No. 7 gaskets because of the negligence in time. I couldn't find it, so I had to ask for help again. After explaining the reason to the editor, he also helped me find spare parts and gave them to me for free, which made me very impressed.
Thank them. Although they have moved out of Taipei, they will continue to visit their official website. From this point of view, this decision is correct. The after-sales service is 100 points. Thank you.
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R
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Richard Hsiao on Google
★ ★ ★ ★ ★ 生意很好,一進門就有兩三位客人,本來想再順便問一些操作的問題,但是店員還在處理上一位客人的問題,有點分身乏術,所以就算了,不過價格合理,有需要還是會再來或是介紹別人來買
The business is very good. There are two or three customers as soon as I enter the door. I originally wanted to ask some operational questions by the way, but the clerk was still dealing with the previous customer's problem, so I didn't have any skills, so I don't care, but the price is reasonable. Will come again or introduce others to buy
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A
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Allen Chen on Google
★ ★ ★ ★ ★ 下午去買了五匹減震甲殼跟無線充電組,男女店員都很有禮貌,之後會再來換更高階的Quad Lock。
In the afternoon, I bought five shock-absorbing carapaces and a wireless charging set. The male and female clerks are very polite, and I will come back for a higher-end Quad Lock later.
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王
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王文信 on Google
★ ★ ★ ★ ★ 原本下訂飛樂 Z3+,因為量完發現厚度多出一些,所以臨時改單為M3,經過極限M編的溝通協調同意更換,真的非常感謝他,是一家值得購買騎士用品的好店家!!
I originally ordered Feile Z3+, but because it was found to be thicker after measuring, I temporarily changed the order to M3. After the communication and coordination of the extreme M series, I agreed to replace it. I really thank him very much. It is a good store worth buying knight supplies! !
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P
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Po-Yi LU on Google
★ ★ ★ ★ ★ Good service and explanations.
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蔡
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蔡宛妤 on Google
★ ★ ★ ★ ★ Good!
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