Family Shoes

The clerk is very enthusiastic and caring. If you have any questions, please feel free to ask the clerk

Staff friendly attitude, but did not ask whether the invoice read brush carrier. Hope to Come!

He continued to sell severely faded shoes, and the customer service was finally ignored. The quality of this product was sold on the shelf without any control, even in such a chain store!

Good for shopping for shoes and shopping

Poor consumer experience, the clerk maliciously promotes membership cards. I went to your store at around 9:00 pm on 109/5/3 to spend $390 for a pair of children's shoes. At the checkout, the clerk said that the membership card is 10% off. I asked the clerk if there is a fee for the card? She responded: If you apply for a card for 100 yuan, you can get 100 yuan off by downloading your store’s app, which is equivalent to applying for a membership card "free." Upon hearing this, I agreed to apply for a membership card. And after entering the app information at the counter for a long time, the membership card $100 checkout is also completed. When she was going to scan the barcode of the shoes, she told that she had to spend 1,000 yuan to get 100 off. I told the clerk that she didn't say this paragraph just now and asked to return the membership card, but the clerk said no. This clerk's malicious promotion made me feel that it was a very poor consumer experience. I previously responded to this incident on the official line, but there was no reply. I hope your company can handle such a thing, otherwise it will not consume again!

I went shopping for shoes last night. Friendly staff. good service

I went to the second floor to go shopping for shoes. The clerk kept watching and paying attention to the customer's every move. It was very rude. Before leaving the store, I saw the customer asking questions. The clerk answered in a helpless manner. I thought I was teaching the staff a lesson

The service attitude on the second floor needs to be strengthened. Only our group of guests were reluctant to pick up shoes. In the end, the waiter simply stood far away and had to find a pair of sizes to try. Compared to Xinhua, it is better to go to Madou, and the service attitude is relatively friendly.