FamilyMart Minshan

The service staff are kind and courteous, and the actions are fast, but I don't know why the staff turnover rate is high. It seems that several batches of employees have been changed a year.

On October 12, 2021, it was almost half past eight in the morning, and a clerk asked me why I didn’t confirm the accumulated member points? Because your money is calculated incorrectly, the discount is not discounted, of course I don’t confirm it. The clerk put out a waste of my time to make me even more unhappy, one star.

In fact, the clerk I met did a good job in sanitation and disinfection of everyone, especially when making cups of beverages, they did disinfect their hands, but when I went to redeem coffee today, the patrol staff of the whole family company (identified by the Dai company) (Certificate), I stood at the counter and chatted with the store manager about the coffee products. After chatting, he actually picked up the coffee made by the store clerk for me and started to sign up. The point is that he did not disinfect his hands at all, and then put it down and left. I don’t know if there is any problem with the company’s education and training. You can actually take the customer’s merchandise, especially the beverage you sip, and return it to the customer. The Taipei City Health Bureau did not conduct random checks before, but also reported on the news. , During the epidemic, how do customers respond? Are you happy to accept it?

The service attitude is good, but this branch is the most tasteless branch I have ever had coffee beans. Coffee beans are super deductible.

Every time the whole family launches a new product, about 7 times out of 10 times, the clerk doesn't know... Please strengthen the education and training of the staff! ! Don’t always make consumers suffer! ! ! I bought pure black thick cocoa drink today, and the clerk fumbled for about 10 minutes... In the end it turned out to be the original cocoa! Instead of new products? ? ? Last time I bought a strong Shizuoka matcha latte, I waited for 5 minutes after checking out and then told me that there is no powder bag. You can change to other items for me Thank you 齁 ?? I prefer to return the money to me The most common family line group has a discount activity! At the scene, the clerk would say: We don’t have this event! !

There are seating areas inside and outside Very convenient and cozy There are a lot of people and business is booming The two waitresses have neat hands and feet Fast service, hard work Kind and kind

Branch with really bad service 2021/12/08 morning Bring a new container to exchange for the big espresso classic American style I bought at the previous event. I was waiting while sliding my phone. Later I looked up the progress. It seemed that I saw a hole in the water outlet outside the steel cup, and the female clerk still pushed it. I clicked the steel cup to the water outlet, but I was afraid that I had misunderstood the clerk due to my angle problem, so I didn't say anything, but after I arrived at the company, I decided to take a photo for proof (left). This morning (12/10) I went to another branch to test the same specifications and the same container (pictured on the right), and the answer was obvious. The clerk at the Minshan Road branch is extremely dishonest. People who make coffee every day would not know what the capacity is even if it is put in a steel cup first? Will you be uncomfortable in your heart? And she found out that she had pushed the cup even now, so she wouldn't come back.