Fayaque Mitsukoshi Taichung Store
3.8/5
★
基於 8 評論
Contact Fayaque Mitsukoshi Taichung Store
地址 : | 407, Taiwan, Taichung City, Xitun District, Section 3, Taiwan Blvd, 9樓 301號 Fayaque Mitsukoshi Taichung Store |
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電話 : | 📞 +88 | ||||||||||||||
網站 : | http://www.fayaque.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
電子商店
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城市 : | Taiwan Blvd |
雄
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雄太 on Google
★ ★ ★ ★ ★ 推薦大家可以去這間法雅客,裝潢很漂亮,明亮感也很好,逛起來很舒服,詢問問題也會很細心解說!有位Donny先生不但專業爾且服務態度很好!介紹商品的時候感覺是依照我的需求推薦!很棒!
I recommend everyone to go to this Fayak, the decoration is very beautiful, the brightness is also very good, it is very comfortable to walk around, and the questions will be explained carefully! There is a Mr. Donny who is not only professional but also has a good service attitude! When I introduced the product, I felt that it was recommended according to my needs! great!
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A
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Alexander CK Lai (黎祥記) on Google
★ ★ ★ ★ ★ 部份品牌專屬賣場長期無人駐守,現場找不到工作人員可以詢問產品資料。
最後請得結帳櫃位人員協助,找到工作人員了。我提供手機顯示購買裝置時的電子發票和實體裝置,工作人員經已完成查看相關資訊了,並把我的手機歸還。
第一位工作人員對販賣的產品不熟悉,就連公司內部的電腦操作都不熟悉,簡單一個延長產品保固服務需要不停的等候。
最後第二位工作人員到來,我再次提供手機上的電子發票給他查看並確認,裝置的延長保固交易完成。在我離開店舖後,就收到工作人員來電詢問裝置購買日期和購買地點。
我不是早已向兩位工作人員都展示過電子發票了嗎?
即使經已支付延長保固的服務,亦領有收據和發票,但這次體驗讓我非常不放心,總是擔心有甚麼是沒有完成,最終還是會出問題…還會繼續收到來電說需要甚麼資料嗎?還是會在我需要使用維修服務時才發現原來這次延長保固沒有成功之類?
相比之下,台北店做得比較專業和可靠,跟客人的互動顯示工作人員是對產品熟識和了解。
Some brand-exclusive stores have been unmanned for a long time, and if there is no staff on site, you can ask for product information.
Finally, I got the help of the checkout counter staff and found the staff. I provided my mobile phone to display the electronic invoice and physical device when I purchased the device. The staff has completed checking the relevant information and returned my mobile phone.
The first staff member was unfamiliar with the products being sold, and even was not familiar with the company's internal computer operations. A simple extension of the product warranty service required constant waiting.
Finally, the second staff member came, and I again provided the electronic invoice on the mobile phone for him to check and confirm, and the extended warranty transaction of the device was completed. After I left the store, I received a call from a staff member asking for the date and location of the device's purchase.
Didn't I already show the electronic invoice to both staff members?
Even if I have paid for the extended warranty service, I still have the receipt and invoice, but this experience made me very uneasy, always worried that something is not completed, and eventually there will be problems... Will I continue to receive calls to ask for any information? ? Or will I only find out when I need to use the repair service that this extended warranty didn't work or something?
In contrast, the Taipei store is more professional and reliable, and the interaction with customers shows that the staff are familiar with and understand the products.
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R D on Google
★ ★ ★ ★ ★ 服務人員介紹的很詳細,即使到下班時間還是幫我設定完,讓我回家一打開就可以用了
The service staff introduced it in great detail. Even after get off work hours, he still helped me set it up, and let me use it as soon as I got home and opened it.
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蔡
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蔡小姐 on Google
★ ★ ★ ★ ★ 結帳的店員一直很著急,請問有黑皮購或是新光會員嗎?請問有停車嗎?請問要用載具嗎?一直問這些問題,一直很急不知道是在急著下班嗎?
The clerk at the checkout has been in a hurry. Do you have a black leather purchase or a Shin Kong member? Is there parking? Do you want to use a vehicle? I keep asking these questions, and I have been in a hurry. Do you know if you are in a hurry to get off work?
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Charlie Wu on Google
★ ★ ★ ★ ★ awesome
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Richard ChingJeh Hall on Google
★ ★ ★ ★ ★ 3C high quality place with book store, 新式3C店 暨 書店
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C
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Christopher Chan on Google
★ ★ ★ ★ ★ Bad, Microsoft store had no attendants.
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F
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Felicia Ting on Google
★ ★ ★ ★ ★ This is a great store BUT the service isn't that great. The Samsung and Sony store male attendants were unhelpful and pretty much ignore you unless you approach them. Even then, they seem reluctant to help.
On the other hand, the female attendant at the Beats store was excellent. She was helpful, knowledgeable, and friendly.
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