First Commercial Bank
2.1/5
★
基於 8 評論
Contact First Commercial Bank
地址 : | No. 426號, Bo'ai 2nd Rd, Zuoying District, Kaohsiung City, Taiwan 813 |
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電話 : | 📞 +88788 | ||||||||||||||
網站 : | https://www.firstbank.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
銀行
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城市 : | Kaohsiung City |
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Jun Lee on Google
★ ★ ★ ★ ★ 辦事速度非常慢,有些號碼其實可以趕快跳號,辦個事情都要2個多小時,服務態度也不好,連換錢都讓顧客感覺不好,尤其是2號櫃檯,我一定投訴。
The speed of doing things is very slow. Some numbers can be jumped quickly. It takes more than 2 hours to do things. The service attitude is not good. Even the money change makes the customers feel bad. Especially on the counter No. 2, I must complain.
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Mg wang on Google
★ ★ ★ ★ ★ 態度差,直接給你辦完也不問你要什麼功能的卡片,造成麻煩。非常不優質。非常。
The attitude is poor, and the card is directly given to you without asking what function you want, causing trouble. Very poor quality. Very.
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石蕙 on Google
★ ★ ★ ★ ★ 來辦綜合業務(就不說是幾號櫃檯了)行員不熟業務就算了,態度還不好,民眾都是工作中抽空來辦業務。隨隨便便就叫人家再回家補證件(事先已經打進來詢問完整所需資料,都備齊了,還被告知需要補件!這叫人如何不生氣?又不是很閒。
If you come to do integrated business (not to mention the number of counters), even if the clerks are not familiar with the business, the attitude is not good. Feel free to ask people to go home to replenish their IDs (I have already typed in to ask for the complete information, and I have all the necessary documents, and I was told that I need to make up the documents! How can I not get angry? It is not very leisurely.
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Mimi Guo on Google
★ ★ ★ ★ ★ 櫃員們很有耐性、態度也很好,謝謝。
給負評的那些人是有多奧客?
這整條博愛路的銀行都建議騎機車去比較好停車。
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Yafone Hsiao on Google
★ ★ ★ ★ ★ 吳X貞行員服務態度差,也不熟悉業務,誤導顧客填錯資料。同樣業務在他行20分鐘搞定,這邊要兩個多小時。非常不推薦這位行員!
Staff member Wu Xzhen had poor service attitude and was not familiar with the business, so he misled customers to fill in the wrong information. The same business is done in 20 minutes by him, but it takes more than two hours here. I don't recommend this guy very much!
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施昱安 on Google
★ ★ ★ ★ ★ 二樓外匯的態度超差,不知道在跩什麼,上了二樓,全部人都裝死當沒看到,沒有其他任何民眾在辦理業務,站了一會都沒人要受理,因為樓下警衛要我直接上樓,也沒有給我號碼牌我也不知道該去哪個櫃檯辦理,在那邊傻站,之後有個男行員走出來問我有什麼業務要辦理才跟我比第一個櫃檯的行員,我走過去坐了下來,那個行員繼續裝死弄自己的東西,過了一下才轉過身問我有什麼事,真的蠻想問候她的,很不想上班要不要直接辭職退休,之後就說現在不能用現金買外匯什麼的,我可以理解你們有規定跟一定的作業流程,但態度也不用如此踢皮球,好像一點也不想處理,拿了一張存款單只想趕緊打發我到一樓的櫃檯去處理
好在之後一樓櫃檯的行員幫我做完儲蓄,並請旁邊比較年輕的行員教我用網路銀行操作購買美元,行員叫做洪佳瑜小姐,希望我沒有記錯名字,態度很親切也沒有不耐煩,很細心的幫我處理業務跟指導我每個步驟,很謝謝她,樓上的老太太好好學習吧,專業度天差地遠,這一顆星本來也不想給但沒辦法,最低就一顆,上來看看是不是只有我遇到服務態度不佳的情況,沒想到大多數都是負評,拜託處理一下吧,懶散又踢皮球的工作態度讓人火大
The attitude of foreign exchange on the second floor is very poor, I don’t know what I’m doing, but when I go up to the second floor, everyone pretends not to see it. The guard asked me to go upstairs directly, and they didn't give me a number plate. I didn't know which counter I should go to. The clerk at the counter, I walked over and sat down. The clerk continued to play dead and messed with his things. After a while, he turned around and asked me what was the matter. I really wanted to greet her. , and then said that you can't use cash to buy foreign exchange or something. I can understand that you have regulations and certain operating procedures, but you don't have to play the ball like this. Handle at the counter on the first floor
Fortunately, the clerk at the counter on the first floor helped me finish the savings, and asked the younger clerk next to me to teach me how to use online banking to buy US dollars. The clerk was called Miss Hong Jiayu. I hope I remembered my name correctly. , very careful to help me deal with the business and guide me every step, thank her very much, the old lady upstairs should study hard, the professional degree is far away, I didn't want to give this star, but I can't, the minimum is one, come up Let's see if I'm the only one with bad service attitude. I didn't expect most of them to be negative. Please deal with it. The work attitude of being lazy and playing football makes people angry.
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Jimmy Ling on Google
★ ★ ★ ★ ★ A bank should never lie to the customer.
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Jyajang Tsai on Google
★ ★ ★ ★ ★ The efficiency is beyond repair....
And they still have time to chat with one another merrily. No wonder the reviews are overwhelmingly bad.
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