First Commercial Bank

There was only one person on the scene waiting to open an account. After waiting for 20 minutes, no one wanted to serve. How busy was it? Can't we serve guests before we go busy? If it's really busy, I don't think there will be anyone waiting for the whole day.

I just received a call from the Minsheng branch, I don’t know which Obasan is, and she didn’t say her surname, her attitude is so bad that she owes you money or what?== Call to ask questions, please be clear, okay, old woman

Miss counter 8 of the service desk, I asked about the operation of online banking on the same day. Her service attitude is very good and she is very careful to assist me in every step and complete the opening quickly. Thank you very much!

Give zero points-There are 11 windows and 3 account opening windows at the counter in the morning. No one is willing to pick up the account opening guests. The account opening lady who received is reluctant to write on his face. In the process, I persuaded me not to use ordinary accounts (because it takes longer Time to open an account), don’t use an ATM card, don’t use a passbook, don’t use online banking (because I don’t want to do it for me). Haven't done the salary transfer yet... Give 5 minutes-I came back in the afternoon and met the young gentleman. Even though it was almost closing time at 3:30, I completed my request without saying anything. Although the computer crashed in the process, the transfer was finally successfully completed... because His enthusiasm and enthusiasm made me think that silver is still saved...

The lady in the welcoming commissioner’s vest talked to the staff about the fund and talked aloud and happily, not only about the appreciation of the US dollar, but also about Biden, but also about clean energy (just 10 minutes ago, you can adjust the surveillance video recorder to see). Nothing at all. I want to take the initiative to help customers save time (can you first ask customers to write some relevant information?), the worst is to the highest point. A heart is given to the clerk who helps me deal with things. I hope he can rest early and go to lunch.

The guards don't know what's wrong with their attitude. I forgot to take the documents. I went back to get them. I don't know if the eyes were not born well.

I just called and asked for a deposit. I don't know what I'm doing. It's not a one or two thing. Every time I have a bad attitude and then I just hang up. I haven't finished yet. In the service industry, I have never seen a bank that treats customers like this. Can you please improve? The attitude is so bad that I am in a bad mood. I owe you Obasan

I have not been in contact with Bank One for many years. I entered the Minsheng branch today on 12/23/2021 to apply for online banking and apply for a visa financial card and exchange passbooks; the teller used familiar actions to update my personal information and exchange passbooks to do visa finance. Card, online banking agreed to transfer into the account. During the process, it is recommended to add a digital account to enjoy the free five-time cross withdrawal and ten cross-transfer discounts a month, and I readily agree to it; the teller has recruited colleagues to assist and teach how to use it. Online banking, and repeatedly said in an apologetic tone that the process takes time and hopes to be considerate. The service attitude of these two staff makes me feel at home and should be given a five-star rating; but the fly in the ointment is that the visa financial card requires a head office card, so Next Wednesday, you still need to pick up and set the card at the branch. If the card issuance method of Bank One's head office can refer to the immediate issuance of other banks to improve customer service, I believe it will be more recognized by depositors!