First Commercial Bank

Name: First Commercial Bank
Address: No. 3, Section 1, Minsheng Rd, Banqiao District, New Taipei City, Taiwan 220, New Taipei City, Taiwan

3.1/5 ★ 基於 8 評論

Contact First Commercial Bank

地址：

No. 3, Section 1, Minsheng Rd, Banqiao District, New Taipei City, Taiwan 220

電話：

📞 +88999

網站：

http://www.firstbank.com.tw/

Opening hours :

Wednesday	9AM–3:30PM
Thursday	9AM–3:30PM
Friday	9AM–3:30PM
Saturday	Closed
Sunday	Closed
Monday	9AM–3:30PM
Tuesday	9AM–3:30PM

分類：

銀行 ,

城市：

New Taipei City

Best Bank in Taiwan

m	miharu rokujo on Google ★ ★ ★ ★ ★ 一樓櫃台楊聆玉態度極差，瞪顧客，需要加強訓練，避免流失顧客。但坐他右手邊那位嬌小聲音甜美的小姐服務超優，對顧客各項要求很有耐心，算很快幫忙辦好網銀服務，裝好app設好手勢密碼，和開戶轉帳等等繁瑣事務，態度極佳，給十顆星！！????? 門口警衛感覺也很親切? Yang Lingyu's attitude at the counter on the first floor was extremely poor, staring at customers and needed more training to avoid losing customers. But the petite and sweet lady who sits on his right has excellent service and is very patient with customers’ requirements. She will soon help with the online banking service, install the app, set the gesture password, and open an account, transfer money and other tedious tasks. Excellent attitude, give ten stars! ! ????? The guard at the door also feels very kind ?
潘	潘將 on Google ★ ★ ★ ★ ★ 開個戶等了一個多小時⋯ 已經詢問是否還會等很久：跟我說馬上就好了結果還是一直等，終於等到後就一邊處理上一個客戶⋯完全不尊重客戶！！！如果業務量真的需要等很久，應該先告知客戶，客戶可以改天再來，或是其他時間再來⋯或者增加服務辦理人員吧？？梁之X辦理人員第一句話又問：弟弟你成年了嗎⋯⋯？真的很沒有禮貌！！！ Opened an account and waited for more than an hour ⋯ Already asked if I will wait a long time: tell me right away As a result, I have been waiting all the time, and finally deal with the last customer at the same time. I totally disrespect the customer! !! !! If the business really needs to wait for a long time, you should inform the customer first, and the customer can come again sometime, or come at another time, or increase the number of service personnel? ? The first sentence of the staff of Liang X asked again: Brother, are you an adult? It's really impolite! !! !!
兆	兆 on Google ★ ★ ★ ★ ★ 動作真的很慢，開個戶等了一個半小時，行員們一副不疾不徐的樣子 The movements are really slow. After opening an account and waiting for an hour and a half, the crews looked unhurried.
J	Jian-An Kuo on Google ★ ★ ★ ★ ★ 超級糟糕的泛公股銀行代表，態度不佳，服務客戸嚴重速度怠惰，業務辦理時行員一直詞不達意，不斷浪費時間請反覆客戸答詢問題，請貴行改善服務內容應該是不可能！ The worst service, representatives and management at the First Bank branch. Given so many times of suggestions on improving their banking services but nothing changes. However, you can still receive terrible services with no doubt. The super-poor pan-share bank representative, the attitude is not good, the service customer is very sluggish, and the business team has always been unsatisfied, and it is a waste of time. Please repeat the question and ask questions. Please improve your service content. The worst service, representatives and management at the First Bank branch. Given so many times of suggestions on improving their banking services but nothing changes. However, you can still receive terrible services with no doubt.
M	Melisa on Google ★ ★ ★ ★ ★ 業務對信用卡的資訊完全不了解，系統介面如何操作比客人還要不熟悉，顧講自己的，客人說什麼都沒仔細聽，DM上面的內容完全跟官網上面說的不一樣，我提出來了，找她第二次到我不耐煩了才發現，首刷禮有哪些、現在活動有哪些、都搞不清楚。大門進去右手邊的業務真的有夠不專業，一直搞不清楚狀況，再來給一張路易莎禮卷陪不是有什麼用？說話也都聽不懂他在說什麼，完全搞不清楚重點是什麼，真的很爛，到底有沒有在績效考核？職員訓練可以不可以強一點？？？ The business doesn’t understand the credit card information at all, and the system interface is even more unfamiliar than the customer. Gu talked about himself, but the customer didn’t listen carefully. The content on the DM is completely different from what was said on the official website. I brought it up. It was the second time I looked for her until I became impatient to find out that I didn’t know what the first gifts were and what activities were there now. The business on the right side of the door is really unprofessional, and I have been confused about the situation. Isn’t it useful to give a Louisa gift certificate to accompany you? I can't understand what he is talking about, and I don't know what the point is. It's really bad. Is there any performance appraisal? Can staff training be stronger? ? ?
葉	葉駿賢 on Google ★ ★ ★ ★ ★ 今天來處理金融卡的問題非常細心一步一步帶著操作很快速下午6號櫃檯小姐非常專業???? Deal with the debit card today Very careful step by step with the operation very fast The lady at the counter on the 6th afternoon is very professional????
S	SANDY on Google ★ ★ ★ ★ ★ 動作真的很慢，存錢的3號櫃檯行員還很愛聊天。網銀櫃檯的電腦一直當機出問題= =！！！但出網銀帳號的行員服務態度還行 The action is really slow, and the clerk at Counter 3 who deposits the money still loves to chat. The computer at the online banking counter keeps crashing ==! ! ! But the service attitude of the staff who out of the online banking account is okay
Y	Yu Ku on Google ★ ★ ★ ★ ★ 來辦取消掛失金融卡，結果門口竟然沒有人詢問你要辦什麼業務，在號碼牌機前看了好久還是不知道到底要抽開戶服務（綜合業務）還是台幣業務的號碼牌，後來才發現原來所謂的「接待專員」竟然在旁邊聊天？就把客人晾在那邊，然後站了好久都沒有人來詢問是否需要幫忙；此外承辦小姐也不太清楚取消掛失金融卡的規定，打電話問了好多人之後才終於知道怎麼用，專業也有待加強，下次不會再來這間了。 I came to the office to cancel the loss reporting financial card, but no one at the door asked you what business you wanted to do. I looked in front of the number plate machine for a long time and still didn't know whether to take out the number plate for the account opening service (comprehensive business) or for the Taiwan dollar business. The so-called "reception specialist" was chatting beside him? Leave the guests there, and then stand for a long time without anyone asking if they need help; In addition, the hostess is not very clear about the cancellation of the regulations on reporting the loss of financial cards. After calling and asking a lot of people, I finally know how to use it. The professional also needs to be strengthened. I will not come here next time.