First Commercial Bank

Friendly service, thanks

The service was super slow, lacking professionalism, waiting for an hour, and finally it was the turn. The result was to let the foreigners jump in the queue. It’s no wonder that the next floor gave a star, but the foreigners gave praise. It is obvious that there is no business to apply for, and you have to apply for it. When you return, another counter staff asks: Why did you apply? Is your bad process hard to give customers a good time? ! Quite a bureaucratic bank!

The account opening time was close to one hour and twenty minutes. The lady at the counter constantly answered the phone on the way and tried to persuade me not to go to the branch (because there were other branches near the company). I fully understood their kindness and showed it to me. It is not too much trouble and I have no chance of using other services for my previous experience. So I refused, but the lady at the counter continued to persuade, and even asked my predecessor next door to convince me to go to a closer branch. But I still refused. A lot of time has been wasted once! I regret that such inefficient branches will happen so inefficiently. Although the welcome specialist who led the operation afterwards was very patient and professional, it took me only 5 minutes to complete, but it took more than an hour to complete the homework. Does the process have room for improvement?

Only one service desk, 40 minutes wait at a time

The homework is always slow. Generally there are only 2.3 windows for payment and receipt Many people are waiting. Wait for not many people... Improve efficiency

It turns out that the messages here are all true.....silly, even if the service attitude is not good, even if such a big bank counter doesn’t even have 100 yuan bills, I haven’t informed you of the wrong transfer, wait till I see it. Only then did I set off by myself...It seems that you have to pay great attention to the remittance here...