First Commercial Bank

It’s incredible to wait 1.5 hours to open an integrated account

Wait an hour to open an account, the efficiency is too poor

Account opening efficiency is exaggerated

Located on the opposite side of the ring 7-11, the locomotive is good to find a parking space, the number sign on the left side of the door, there are two numbers, one is ordinary, one is comprehensive, the machine screen has written, you can also ask the guard uncle, people are very good The counter is on the right side of the door. It is an ordinary business. If you go in, it is a comprehensive business counter. I am going to open an account at the comprehensive counter. My situation today is that the general counter is very fast, and the comprehensive counter is much slower. I apply for an application card, a digital account, and a replacement. A total of three businesses, I stayed for three hours, for the following reasons The filling of information for multiple businesses is separate. It is not that you fill in the business information. The business information of bc can also use a. Therefore, there are many businesses, and there are many fillings. The keys must be entered into the computer. Some businesses must also sign high-level and sign the verification. If your information is in another branch, please call them and fax them. You will receive the fax information before proceeding to the next program. Today, the counter lady who received me called two or three calls before and after, and asked the other party to fax. If the other party is busy forgetting, I can imagine Speaking of this, I have to praise the lady who received me. The name is Xiaoxiang, very professional and skilled. Every process is familiar. Asking questions and explaining the details. Basically, if you pay attention to it, you can see the skill level. Now! In the end, it is assumed that it takes 15-20 minutes to run a business, then the three businesses are 45-60 minutes. If this is a smooth situation, the time may not double. (Like me), please please accept it. It is really not a counter. People don't want to be fast, but they have to go step by step according to the process. Regarding the gold flow, the wrong number is played, and the number is more than one. It is serious to go to jail. In case the counter staff is quick, the wrong word, whoever bears this Wrong Let us understand the service counter staff, reception staff, guards.

The service attitude is normal, but the efficiency is really very poor!

I don’t want to be sympathetic to guests’ inconvenience to pick up the card, and ask the guests to run to pick it up at noon, but there is not half of the welcoming staff. Let the newcomer go online again. (The concept of time is money must be present, and guests must also rush to work) Didn’t the head office say how long it would take to deal with it? Please ask

I have to change money for payment today I arrived before 3:30 There is a number card, I asked the front counter which counter to go to I went to an aunt who I hadn't served by her Seeing me saying that I want to change money, first give me a dumbfounded attitude Say it has already checked out, why not deal with it before 3:30? I said it doesn’t matter if I can’t change it, can’t I also pay for it? Always emphasize that I have already checked out I have already checked out The attitude is so bad that after I pack my things Just asked me what you want to change ? ? ? ? ? I'm here to provide fixed services to the first bank for so long The boy who will always be 3 cabinets is a girl today Poor attitude It makes me owe money to the bank? ? ? ? ? Can’t change, it’s okay, attitude can be better I can come again the next day no problem! !

Service attitude is really good It takes about an hour to open an account. One Bank has the function of setting up an online appointment to open an account Fill out the information online Bank staff are professional and attentive Very warm and friendly and will chat with you Super awesome ?