Flower Flower 花的 - Section 4
3.8/5
★
基於 8 評論
Contact Flower Flower 花的
地址 : | 106, Taiwan, Taipei City, Da’an District, Alley 40, Lane 181, Section 4, Zhongxiao E Rd, 20號Flower Flower 花的1樓 |
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電話 : | 📞 +8877 | ||||||||||||||
網站 : | http://www.flowerflower.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
花店
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城市 : | Zhongxiao E Rd |
睫
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睫毛彎灣 on Google
★ ★ ★ ★ ★ 馬卡龍,超級好吃。 花也超級美的~
Macarons are super delicious. The flowers are also very beautiful~
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V
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Vivian on Google
★ ★ ★ ★ ★ 聖誕樹今年很漂亮呀!
老闆娘跟店員都很好很熱情☺️☺️☺️☺️
The Christmas tree is very beautiful this year!
The proprietress and the clerk are very nice and enthusiastic ☺️☺️☺️☺️
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C
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ChihChing Su on Google
★ ★ ★ ★ ★ 舒服的空間,親切的店員,終於能親見花藝界裡的愛馬仕-進口頂級玫瑰,堅持360度零死角的螺旋花束,黃金比例的排列組合,「花的」做得不是花呀~是一種態度!如果店內設有甜點及飲品,我一定天天來報到呀~
*注意:flower flower是採用預約訂花的方式唷
The comfortable space and the friendly shop assistants can finally see Hermès-imported top roses in the floral industry. The spiral bouquets with 360-degree zero dead ends and the golden ratio are arranged and combined. The "floral" is not a flower~ It is an attitude ! If there are desserts and drinks in the store, I will check in every day~
*Note: Flower flower is to order flowers by appointment
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C
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CEHIENJU LIU on Google
★ ★ ★ ★ ★ 聖誕樹花禮原本看照片是喜歡棉花款,後來看到影片發現胡椒果+橙片顏色更可愛一些,分享我可可愛愛的應景實品照,讓有興趣的人參考一下,覺得今年擺設的聖誕樹太可愛了!
The Christmas tree flower gift originally looked at the photos and liked the cotton model. Later I saw the video and found that the color of pepper fruit + orange slices is more cute. I shared my cute and loveable photos of the occasion, and let those who are interested refer to it. So cute!
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G
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Gale TSAI on Google
★ ★ ★ ★ ★ 不多說 看看去年今年的照片,保存的一樣這麼好
Not much to say. Look at the photos from last year and this year, they are as good as they are.
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傑
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傑米斯 on Google
★ ★ ★ ★ ★ 商品品質跟服務專業度完全不行
回覆業者:
商品品質難道不包括包含服務?何況我方從來沒指名馬卡龍有問題,雖然吃到以後確實不如預期,偏酸且乾硬,CP值極低,也就外表稍微能看而已。
還有你們從出貨到配送,甚至到我收到貨了,訂單狀態都還是處理中,我們是要怎麼確認商品配送進度?
動不動就要浪費司法資源,我方只是實話實說,連google評論提供的言論自由也要威脅,老實說個人認為,這種層級的店家真的很悲哀。
業主想要好好談可以打我電話,如果沒有的話只能請您走法律途徑了,謝謝
貨並不是今天早上收到的…..無言
是昨天下午==
Product quality and service professionalism are completely incompetent
Responder:
Does the quality of the product not include the service included? What's more, we have never named macarons to have problems, although they are not as expected after eating, they are sour and dry, and the CP value is extremely low, so the appearance is only slightly visible.
Also, from shipment to delivery, and even until I receive the goods, the status of the order is still being processed. How do we confirm the progress of the delivery of the goods?
We will waste judicial resources at every turn. We are only telling the truth, and even the freedom of speech provided by google comments is a threat. To be honest, I personally think that this level of store is really sad.
If the owner wants to have a good talk, he can call me, if not, he can only ask you to take legal channels, thank you
The goods were not received this morning.... speechless
It was yesterday afternoon==
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陳
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陳思嘉 on Google
★ ★ ★ ★ ★ 客服態度極差,以為開頭說句您好,就能用有禮貌的口氣,說著相當無禮的話語,這間販賣禮品的店家,成功毀壞了送禮人的心意。
提供了錯誤黑貓單號,第一時間不是確認,而是指責顧客輸入有誤,在要求給個合情合理的說法後,反而一口咬定顧客不在家無法收貨。
試問在無法得知運送過程的情況下,顧客要怎麼做到出貨日後,隨時在家待命?難道就為了收不知道到底有沒有出貨的商品。
客服相當不專業,希望店主把拿去IG打廣告的資金,聘請一位有常識的員工,至少像便利商店員工一樣擁有基礎的應對話術。
以上,我會勸告其他有送禮需求的朋友拒買,畢竟購物體驗糟糕至極。
【更新】
自己也回答了單號打錯,還說是不實指控,真的是一間悲哀至極的店家,如果要貼對話記錄還煩請貼完整,謝謝。
退一步確實我弄錯時限,完全不知道2/11出貨隔天就會到貨,官網訊息一直顯示處理中,要我通靈商品已寄出,說實在辦不到,最後一封回信直接開罵顧客,只有我一個人看見真的很可惜,希望能直接業主回覆^_^
【回應業主】
我的訂單明明收到貨了,狀態還在處理中哦!要不要維護一下網站再營業呢?
我沒想過竟然有人去查我的記錄,我給過那麼多五顆星會直接無視,直接批評顧客專給低分評價欸,太優秀了吧,這樣你永遠都是最棒的哦?好正能量的店家,正能量到後面失控的威脅提告的留言都不放出來呢!可能評論與信件的「完整」是什麼無法理解吧?看在客服的處理能力如此低下的份上,我還是能夠體諒的。
我是不希望浪費司法資源在這種雞毛蒜皮的小事上,一聲道歉沒有那麼難,雖然你們習慣第一時間指責客人,再補一句不好意思就敷衍過去,別說基本話術連標點符號都不會用,還好意思做服務業。從頭到尾我說的感受都是真實的,希望其他看到評論的人可以斟酌,全台灣,至少台北不是只有一間賣玫瑰花和馬卡龍的店,其他店除了實惠,也不會動不動就要告客人誹謗。
The customer service attitude is very poor, thinking that if you say hello at the beginning, you can use a polite tone and say quite rude words. This store selling gifts has successfully destroyed the heart of the gift giver.
The wrong black cat order number was provided, but instead of confirming it, it accused the customer of making a mistake. After asking for a reasonable explanation, he insisted that the customer could not receive the goods if he was not at home.
How can customers be on standby at home at any time after the delivery date without knowing the delivery process? Is it just to receive goods that I don't know if there are any shipments?
The customer service is quite unprofessional. I hope the store owner will use the funds for advertising on IG and hire an employee with common sense, at least with basic response skills like a convenience store employee.
Above, I will advise other friends who need gifts to refuse to buy, after all, the shopping experience is extremely bad.
【renew】
I also answered the wrong number and said it was a false accusation. It is really a sad store. If you want to post the conversation record, please post it completely, thank you.
Taking a step back, I made a mistake in the time limit. I didn't know that it would arrive the next day after the 2/11 shipment. The official website message always showed that it was being processed. I wanted to send the psychic product. It's a pity that I'm the only one who sees the customer, I hope the owner can reply directly ^_^
[response to the owner]
My order has been received and the status is still being processed! Do you want to maintain the website and reopen it?
I never thought that someone would check my records. If I gave so many five stars, I would just ignore it and criticize customers for giving low scores. Oh, it's excellent, so you will always be the best. Stores with positive energy, the positive energy to the out-of-control threat to complain later will not release the message! Maybe the "completeness" of comments and letters is incomprehensible? For the sake of the low processing ability of the customer service, I can still understand.
I don't want to waste judicial resources on such trivial matters. It's not that difficult to apologize, although you are used to accusing the guests the first time, and then you will be perfunctory if you add one more embarrassment, let alone basic language skills and even punctuation. Use, but also good to do service industry. From the beginning to the end, the feelings I said are true. I hope other people who read the comments can consider it. In Taiwan, at least Taipei is not the only store selling roses and macarons. Other stores are not only affordable, but also will not change. To sue the client for defamation.
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B
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Balázs Bodoni on Google
★ ★ ★ ★ ★ Great place for amazing roses
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