foodpanda 富胖達股份有限公司 - Section 2

I got home from get off work in the evening, about ten o’clock, I ordered a meal and it was delayed until one in the morning. I haven’t had dinner yet. This delivery platform and service don’t even deserve a star.

Customer service doesn't answer the phone or even hang up Ordered at 11 o'clock, made a reservation for delivery at 12 o'clock, it's already 1 o'clock, no news

I ordered a product from the Quanlian Welfare Center on foodpanda. Because several products were out of stock, the online customer service agreed to cancel the order and promised to refund the amount that had been swiped. I did not expect that all this was the beginning of a nightmare... . Panda sent me an email immediately, agreed to cancel the order, and refunded the credited amount to the Panda account, which I can use for my next purchase, and the refund will be credited to the account within 7-14 days. Seems like a normal service now! Commercial fraudsters, bad companies, how can they screw up their goodwill, and how can they drive away their die-hard supporters? After 14 days, I found that the money had not been deposited into my account, and I couldn't find the customer service phone number online. Only then did I know that Panda only had online customer service. This is the beginning of the conspiracy! I started endless loops with the online customer service staff for a long time. I lost a lot of messages, telling them that I did not receive a refund, and attaching the evidence. A canned reply, or an irrelevant message such as "We will get back to you as soon as possible with a new letter number 192371890 for your case, so the customer service team will close follow-up replies with this letter number." Tell you I will Delete all conversation threads here. In conclusion, Panda is waiting for you to get tired and give up on recovering your money. From the very beginning, his customer service is a trap. Before you pay, the customer service will respond immediately; after you pay, the customer service will disappear and infinite ghosts will hit the wall. I am full of resentment and hatred for this company! What a despicable and shameful company!

What the hell are you kidding? What rubbish? The customer service is also rotten. I will always drop a word or two of sorry, sorry, and I will perfunctory. What kind of service attitude is this? What is the standard of your company?

The delay is getting worse and worse. After waiting for an hour, we are still arranging delivery staff. I have encountered this situation three or four times recently, and it has to wait for an hour and a half, so you can just close the door.

Junk platform, even a delivery is playing with a set of kills Lie everyone to order a pro first and then peel us a layer of skin Collect the store's money first, the delivery staff's salary will decrease Now I have to defraud consumers for their money again and again Insatiable greed, not good to die