Formosan Naruwan Hotel & Resort Taitung

4.4/5 基於 8 評論

Contact Formosan Naruwan Hotel & Resort Taitung

地址 :

Taitung City, Taitung County, Taiwan 950

分類:
城市 : Taitung County

Taitung City, Taitung County, Taiwan 950
P
PEI YING HSIEH on Google

房間很棒唷!打卡送☕️
The room is great! Punch to send☕️
W
Wenny Wen on Google

花了$700吃buffet,提供的菜色很廉價,感覺就是怕客人吃,就不用說什麼生日壽星是半價什麼的了,加上服務費根本差不多。絕對不會再去。
It took $700 to eat the buffet, and the dishes offered were very cheap. It felt like you were afraid of eating. You don’t have to say that birthday birthday is half price, and the service fee is almost the same. Never go again.
陳虹陵Shirin on Google

住宿品質一般,清潔不完整,竟遺漏補充衛生紙,早餐餐廳接待服務人員態度差,鐵板廚師料理狠隨便,感受不佳。
The quality of the accommodation is average, the cleaning is incomplete, the omission of supplementary toilet paper, the attitude of the reception staff at the breakfast restaurant is poor, and the teppanyaki cooks are casual and unpleasant.
阿美 on Google

有好住宿品質,Cp值高,設備多。早餐的種類,對於不想吃太多碳水的人來說,不太友善。不過,算是一次美好的住宿回憶。
It has good accommodation quality, high Cp value and many equipments. The type of breakfast is not very friendly for people who don't want to eat too much carbohydrate. However, it is a wonderful stay memory.
辜婉惠 on Google

房間和設施的規劃是不錯啦, 但是居然被我發現衣櫃裡有半截蟑螂屍體, 然後早餐的盤子好幾個都沒洗乾淨....雖然算是老飯店了有昆蟲入住在所難免, 但是清潔的部分似乎有待加强
The planning of the room and facilities was good, but I was found to have half a corpse in the closet, and then the breakfast plates were not cleaned.... Although it is an old hotel, insects are inevitable, but clean. Part seems to be strengthened
S
Sylar Ou on Google

房間插座壞了!除濕機不能使用,booking訂房說明有沙發,實景沒有!床邊也沒有插座!陽台燈只有一盞踢腳燈,怎麼泡澡!暗到會跌倒,設施老舊,廁所設備老舊,沒有免治馬桶。 旅行團人潮多到早餐七點排隊沒位置排半小時後請服務員給餐盒打包帶走,標示五星級價格要六千元跟我們期待相差甚遠!以後絕對會推薦朋友千萬不要來這裡住!你們放在booking網站的照片到底是跟實景差了多少?管理階層的人需要想一下,外面更好的旅館收費也沒有你們超收到六千多,設施還這麼優秀厲害?,我們不是沒有錢,是看你們在網站標示五星級,六千多應該要有六千多的水準,商旅的設備服務會否更好!? 當天團客早餐還不用排隊,大家都在排,團客導遊竟說某某團的全部都直接進去用早餐,散客肚子不會餓嗎? 退房只有一個年輕男生,負責散客和好幾台遊覽車退房,詢問他為何主管怎麼只派一人,年輕男生回覆主管沒有上班! 主管到底做什麼吃的? 帶早餐的一位年輕女士也被排隊的人潮弄到有情緒,但是她也無力解決只能任由散客抱怨!基層人員可憐,散客更可憐 我花六千多,帶妻小渡假卻受苦沒飯吃,絕對不會再來一次,當初是看booking使用星級排列由高至低跳出5星,評價還有8,看照片(圖片不符)認為可以試試,booking也真厲害,這種飯店也列為五星,優秀,了不起。 要用餐找不到服務人員!要拿餐盒找不到服務人員,要退房客訴只有一個櫃檯人員,要客訴又怕影響到後面同樣排隊的可憐房客,插座壞了沒辦法充電,桌上的多功能充電器也沒辦法移動,請房務部查了發現是插座壞了,告知我說是否要請人來房間查修線路(見鬼了都八九點還找人查修?)管理階層問題多多,基層和客人活該。
The socket in the room is broken! The dehumidifier cannot be used, the booking instructions have a sofa, but the real scene does not! There is no socket by the bed either! The balcony light only has one kick light, how to take a bath! It's dark enough to fall, the facilities are old, the toilets are old, and there is no immunity to toilets. The tour group was crowded until breakfast at 7 o'clock and there was no place to line up for half an hour. After half an hour, the waiter asked the waiter to pack and take away the lunch box. The five-star price was 6,000 yuan, which was far from what we expected! I will definitely recommend my friends to stay here! How much is the difference between the photos you posted on the booking website and the real scene? The management level people need to think about it, the better hotel outside does not charge you more than 6,000, and the facilities are so good. It’s not that we don’t have the money. It’s because you mark the five-star on the website. It should be more than 6,000. With more than 6,000 standards, will the equipment and services of business travel be better! ? On the same day, group guests didn’t have to line up for breakfast. Everyone was in line. The tour guide said that all the members of the group would go directly in for breakfast. Wouldn’t the individual guests be hungry? There was only one young boy who was responsible for checking out individual travelers and several tour buses. He asked him why the supervisor sent only one person. The young boy responded that the supervisor did not go to work! What does the supervisor do for food? A young lady who brought breakfast was also emotionally affected by the crowds in the line, but she was also unable to deal with the complaints of individual customers! The grassroots are pitiful, and the individual travelers are even more pitiful I spent more than 6,000 and took my wife and children on vacation but suffered and ran out of food. I would never do it again. At the beginning, I watched booking use the star rating to jump out of 5 stars, and there are 8 reviews. Look at the photos (pictures do not match ) I think I can try it, and the booking is really good. This kind of restaurant is also listed as a five-star, excellent and amazing. Can't find the service staff to eat! There is only one staff at the counter if you want to take the lunch box. If you want to check out, there is only one staff at the counter. If you want to tell, you are afraid that it will affect the poor tenants who are also waiting in line. The socket is broken and there is no way to charge, and there is no multi-function charger on the table. The way to move, ask the housekeeping department to check and find that the socket is broken, and tell me whether to ask someone to come to the room to check the wiring (you will find someone to check and repair it at 8 or 9 o'clock when the hell?) There are a lot of management problems, and the grassroots and the guests deserve it.
b
bokey tsai on Google

房間舒適整潔,服務人員客氣禮貌,餐廳乾淨,餐點好吃?
The rooms are comfortable and tidy, the service staff is polite, the restaurant is clean and the meals are delicious
H
Hitesh D on Google

Been there to relax in the Hot spring and totally satisfied with the quality, staff, cleanliness, price, timings. I'd like to go there again when I visit Taitung.

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