墾趣 Free Time Gear 新竹遠東巨城

A female clerk patiently explained the correct use of trekking poles

I feel that the service attitude and professionalism are very poor, very very poor! ! ! When I bought it, no one came to inquire and service. Then I looked at two pairs of hiking shoes of different brands and asked a male waiter. I asked him which pair was less slippery. He actually said that both pairs would slip and I still used it. In a somewhat contemptuous tone, you should ask about grip. I am dumbfounded at the moment, don't I know? But I’m afraid of slippery, so I ask you that. You know that I want to ask about the grip, and you didn’t explain to me the difference in the grip of the two pairs. I actively asked the difference between the two pairs of soles and did not answer my question. Look at the engraving, but the material structure of the two pairs of soles is obviously different, and you didn't explain to me the difference and the pros and cons, so I just took the engraving in a word! ! After I said I wanted to try it on, he asked me if I was going to climb the mountain to wear it. I don’t buy hiking shoes for hiking, but for catwalks? When trying on, he said that it would be more comfortable to try on thick socks, but I said it’s okay. The socks I wear are thick, and he kept repeating that I still recommend wearing my own thick socks. 3 times, I also said 3 times that it’s okay, and it doesn’t matter if you don’t listen to my suggestions. I’m really angry right now. I’m not not listening to the suggestions, but don’t you keep saying that I can give birth to a pair of thick woolen socks ! ! ! During the purchase process, I did not tell me the differences, advantages, even the grip that I care about, and the question of the soles. I did not answer the question. May I ask if you are here to sell things or to put on airs! Do you want customers to teach you how to sell? ? ? The point is that he didn’t speak very well when he said these words, which made me refer to customers who tried on but didn’t buy them, but my entire purchase process only took 10-15 minutes, and I was the only customer at the moment, so there was no waste. The waiter any time! I don’t think you have to have a very good attitude, but at least you should respond to the customers with the advantages and disadvantages of the things you want to sell, the questions that the customers want to know, and show professionalism... But even the professionalism is very poor, is your company Haven't done enough product education and training? ? ? I don’t think it’s the uncle who spends money, but if the waiter wants to serve people who can spend money as an uncle, I can’t help it, I can only say that I won’t be patronizing, and I don’t recommend my family and friends to buy from your store. ! ! !

Read all negative reviews I don't think I misunderstood the clerk's service attitude. don't know what There is absolutely no spirit of enthusiastic service in the service industry Then there is no need to engage in the service industry!

Big push good clerk! At that time, I was choosing hiking shoes and saw a style I like very much. Because the foot shape is relatively large, when I try on the largest size, the size is just right, but because hiking shoes need to leave a finger width, now because it is very comfortable to wear, the version is also very good. It looks good and I really want to buy it. The clerk still eloquently advised me not to buy it, because after climbing for a long time, my feet will swell, and buying these shoes will make your feet hurt. I think the clerk is great. I won’t preach that I buy it to earn turnover. Instead, I will choose suitable products for the customers according to the needs of each customer.???

This male clerk needs customer service and re-education My wife and I visited this store and wanted to buy a wool inner layer. I saw a girl’s lcebreaker brand wool inner layer. I just compared it with me, because my wife’s figure is similar to mine, but the men in this store are The clerk actually took away the clothes in my hand, said that this is a female model with a waist, and then hung the clothes back in place , And then walked away, can't I compare it? How come the salesperson in your store has such an attitude? Isn’t your company educating salespeople at all? It feels bad enough

When shopping on Saturday morning, the female clerk introduced the hiking shoes very carefully. When trying on the shoes, any minor problems (the instep is a little tight), or the usual problems with the feet when walking on the trail, she listened carefully and helped to adjust Shoes, try on shoes for a few laps, wear them for another 10 minutes, feel the fit between the shoes and the feet, she will not rush, so that customers feel great during the try-on and purchase process!

Yesterday night, I asked about the shoes at the counter. Because I had many questions about the first time I bought hiking shoes, the female clerk patiently offered different sizes and styles of shoes to try on, and provided professional advice, so I could choose the most suitable one with confidence. Mountaineering shoes, I will not feel pressure during the process. Finally, because the checkout is close to the closing time, the clerk still patiently explains the maintenance method. Really very considerate service, quite a pleasant buying experience, thank you very much for the female clerk!

Very poor service attitude, I don't care about anyone at all A clerk wearing a red top and combing hair from 7-8 pm on March 14 I have been paying attention to a pair of hiking boots on the official website of Kenqu for a long time. This time, I accidentally visited Kenqu in Jucheng. When I walked in, I didn’t understand, so I got the female version and asked the clerk if I could try it on. His brother glanced at me and replied lightly, "That's the female version." After the male version showed me a direction with his eyes, he continued to turn around and use the computer at the counter. So I walked over to get the men's version of the shoes, and asked him which pair I would like to try on. This time he stopped for a while before turning his head to look at me. These hiking shoes are Barabara, do you have thick socks? I may ask if Kenqu's official website says to wear thick socks to try on? I tried it on and I bought it. Your boss didn't mean to go out of the counter from the beginning to the end. How did you teach the education and training of your employees? In the end, I found that your comment score is low, and there are at least 3 one-star comments. Shouldn't the person who specifically replied was the supervisor, the boy clerk I met today? If you don’t want to go to work, just quit. I’m not trying on several pairs of shoes for you to run for several times today, and then don’t buy them. Even the most basic question-and-answer conversations make it obvious that the store staff is impatient. Strongly recommend other people who want to go to Jucheng Kenqu not to buy there.