FunSport 趣運動【魯克海斯有限公司】

It’s the first time I came to the store to consume The boss is kind and smiling If the customer does not understand the product, he will explain it in detail, very intimate Will come again next time Thank you!

I called the company for questions about purchasing sports equipment. Mr. Customer Service gave a very polite and detailed and professional explanation. Thank you for his patience. I think this company is great and the products must be relatively high-quality.

The little black panther roller is very easy to use, has moderate hardness and is light and convenient. You can take it to the gym anytime to relax your muscles when you put it in your backpack. It is really a great product???

I had a return and exchange experience before; I met customer service quickly to assist; so I came to the store to buy from a long distance, and the boss was also very kind to introduce the service; it was a big push ??

I bought 55 pounds of dumbbells at PChome24h But because the product is really not easy to use, so apply for return Everything is packaged, but the styrofoam box in the inner box is indeed gone, but we have also found other foams to pack and even worry about collision problems. Packing in many layers Then put the goods in the management room and wait for the manufacturer to call the freight company to collect it The first time Black Cat TA-Q-BIN did come to receive the goods, but because the goods were overweight, the original manufacturer cancelled the receipt and returned the goods to my home. We did not inform us of this incident, but our administrator told us that it was an overweight problem and the original manufacturer rejected it. Next, we have to contact them through PChome24h customer service to collect the returned goods. The second Hsinchu shipment came, but because the original manufacturer gave the wrong delivery address and went to an unrelated address to receive the goods. So I was very nervous to contact the original manufacturer, ask them to confirm the address and ask them to come and receive the goods again then! I won’t have any more information for three days I still contact the original manufacturer and bring the goods to the original manufacturer to return the goods (addition: I want to thank Mr. Gan, because he said that he will come to my house to pick up the goods to be returned, but I also feel embarrassed to let him go. So I insist on taking it by myself) Finally, the twists and turns of the return are over. To be honest, I saw the manufacturer informed that the returned goods were abnormal (the outer box was stained, and the inner styrofoam was missing). I just want to say that there may be a misunderstanding in the whole thing, I don’t know if it’s the PChome24h problem or the manufacturer’s problem. However, it is too unreasonable for the consumers to calculate the pollution of the outer box. Wouldn't the freight company move it up and down? I hope the manufacturer will teach me how to avoid contamination of the outer box? I know that we may have to compensate for the lack of inner styrofoam, so I accept this. Thank you Fun Sports for bringing such a pleasant return experience, and I hope this experience can also let you know if you encounter similar problems in the future, you will have a better understanding of how to solve them.

Great store... The first time I cooperated is to sell sports goods in the museum. The owner is very nice and professional. The product is also very good. It is a good way to use the yoga mat to back the yoga mat. It is inconvenient to put it in the bag and take it out. It is recommended!

I bought a yoga mat and yoga block, because the color difference between the yoga block and the Internet, so yesterday I asked the customer service staff if they could change it. The customer service staff handled it very well and quickly. Just today I received the replacement product, the packaging is beautiful and there is no need to pay. The shipping fee is really too Buddha-hearted?? If there is a chance, I will definitely buy other products