GAP OUTLET林口三井門市

The magnetic buttons on the clothes have not been removed, which shows that the personnel are not trained enough. Unfortunately, the follow-up treatment method is even more helpless. . . .

The newly opened store in Linkou Mitsui Outlet in December 107 this year is a Japanese brand from the United States. The store is located on the first floor. The outdoor area is not the largest, but it accommodates men's clothing and women's clothing. And children’s clothes, the clothes of children’s clothes feel a heavier weight. It may target some younger generation couples who bring children to the store. The adult styles are really not rich. Unlike ordinary Gap stores, the entire wall has hats of various colors. , Maybe because it’s an outlet, only those who are out of season come here. His promotional discounts are not big, there is a second 40% off and special clothes, but the special discount is about 60% to 30% off the original price, I don’t feel very much Attractive, and the same series is only available in a few specific styles. After discount, the price is more expensive than buying in the United States. Maybe you are still adjusting and looking for directions? Maybe it will change the business strategy for some time.

The clerk did not take the initiative to inform that the purchase of baby clothes over $1699 can be packaged into gift boxes and gift paper bags for free. At the beginning, we asked if we would buy a big paper bag ($5 each) for baby clothes (the mother wants to give the son a gift for his first birthday, and bought the price Nearly $4500). Later, when I was hanging around, I saw a small sign and asked the clerk if we had gift box packaging for any purchase over $1699, and then helped us pack it afterwards. This feeling is not very comfortable, although a paper bag does not have much money. But at least you can take the initiative to inform you of the information that can be packaged, which gives people the feeling that they want to save trouble...In addition, after we choose to package, there is a down outer suit that is not enough. We have purchased the bag but have not confirmed it. Then tell us that it can’t fit. Maybe you have to think about it. The solution..., we told her that we did not buy shopping bags? Only afterwards asked us to show her the details for confirmation, and then quickly show it to us to pretend... If you are willing to take the initiative to inform, rather than the customer's afterwards discovering that the feeling required is different, I hope to strengthen staff training!

1. Paper bag five yuan feels unreasonable 2. During the checkout, the clerk said that scanning the QR code can get 2,000 yuan of shopping gold, no doubt that it is there, swipe it down, it is similar to the questionnaire survey form, I only fill in three stars, and the clerk said to help me fill in five stars. , because the company will look? ? Then the last question is about overall satisfaction. The clerk said directly, help me get the highest score! ! ? ? ? why isn't this my satisfaction rating for GAP? The clerk induces a bad feeling to fill in. In addition, after sending the form, it shows thank you, fill in thank you, etc., I am a little confused, I want to say that Ah didn't say that you can draw shopping money? So I showed her the completed form, but she said: This means you didn't win the lottery. What ? ? ? ? There is a feeling of being cheated.