GIANT捷安特-宜蘭羅東店 電動車、自行車、維修保養專賣店

The service is very enthusiastic, carefully provide tips for repairing me to break the two tires, completely 5 stars, thank you!

The efficiency is great! The clerk usually rides the bike and can give professional advice. Unlike the clerk in the South* direct sales store in the big city, the eyes are on the head!

In principle, I want to give a five-star praise. The female technicians are slightly inexperienced, but the attitude is very good. The boss and a tall and handsome male technician have good attitudes and good skills, while there is a fat male technician with little experience. Even if the technique is not good, the attitude is still very bad. I went to Giant three times, and I met him with bad luck. The same problem was not solved three times. He kept telling me that there was no problem. Then I met him the fourth time. After I got to the tall and handsome male technician, the problem was solved (the cost of labor was confiscated, and the fat male technician would charge it). Overall it's pretty good, just don't meet a fat male technician.

Pay attention to renting a round-the-island car! I booked two bicycles around the island a month ago. The quality of the bicycles was not good when they were delivered. I felt that there was a problem immediately after riding out. A pedal was stepped on after a few laps, and the speed of a bicycle had to be adjusted many times before it could be adjusted. I went back to the original shop and asked for repairs. One of them changed the parts and it became smooth after riding. One of the transmission problems said that it could not be repaired. Hope we can make do with it. Returning the car because one of the rear lights fell off and we asked for compensation. At that time, we had to pay for the train to catch the train, and then I told them that it fell off because they were not locked by the delivery personnel, not because we crashed, and the quality of the delivery. They are only willing to refund the money for the rear lights when there is a problem, but I am no longer there, and I have to spend my time with the cost of mailing the receipt to get the refund. I feel that the quality control is very poor! The steps of refunding money are troublesome and I am not willing to be responsible for the cost of mailing!

The clerk's service attitude was very poor. My son found a place and rode for seven kilometers to replace the original tripod. But he didn't know anything. Then he used a hexagonal wrench to tighten the frame and said that the company stipulates that it is not allowed to borrow and sell it to me. In the old days next door to help the 80-year-old owner of the bicycle shop get everything done, 15 minutes.

Carbon fiber bikes are lightweight

Super professional service, enthusiastic explanation and teaching, spent more than 2 hours teaching children basic concepts and operations, I recommend the super patient handsome guy in the store~~ Azhe! ! !

Professional service, very good attitude Check carefully and patiently and help us replace the worn bicycle components! Very professional and efficient service Willing to check the bike thoroughly with patience.