GIANT 捷安特-新竹中華店

4.4/5 基於 8 評論

Contact GIANT 捷安特-新竹中華店


300, Taiwan, Hsinchu City, East District, Section 1, Zhonghua Rd, 124號GIANT 捷安特-新竹中華店
J
JACK TSENG on Google

最近要給自己及小孩物色適合的腳踏車,在網路上比較之後發現還是買大牌子 的車比較好,於是選了捷安特這品牌。由於是要帶著小孩們去挑車,所以需要找店門口或是附近有可以停汽車的地方,沿著GOOGLE MAP的資訊找到了這間位於新竹的直營店,門口也剛好有2個汽車位可以停。因為疫情關係,店家在網路上已先預告了進入店內的人潮管制措施,非常地感到店家對顧客安全的用心。當日到達現場時,剛好只有一組2位客人,所以順利的不需要等待而進店挑選。在進店後馬上有位年輕帥哥員工前來招呼及介紹,由於本人剛進入公路車的世界,對於很多專業術語及知識都不懂,該位員工還是很熱心及詳細介紹各個車款,在介紹完之後本人進入選擇障礙時,該位員工很禮貌地委婉告知要先維修客人的車而先行離開,這樣的感覺很棒。之後當我要決定購買的時候,有一位表情酷酷的員工前來詢問需要甚麼服務,在對話之後才知道原來是店長,雖然酷酷的而且講話時不怎麼看著對方,可是在他服務及介紹中感受的到對產品的熟悉度與服務的熱誠,不會天馬行空的亂介紹昂貴的東西,卻是很實際的聽取客戶需求來給予適當的購買建議,就連在FITTING的時候也非常地有耐心的量測並告知每個數值所代表的意義。下訂後4天店長還抽空親自把車載給我,這次的購買體驗真的很棒,唯有可能是因為疫情關係導致客人爆多致使現場四位工作人員給人有點手忙腳亂的感覺,所以前往該店購買維修可能需要有點耐心等候。
Recently, I have to find a suitable bicycle for myself and my children. After comparing it on the Internet, I found that I still buy a big brand. The car is better, so I chose the Giant brand. Since we are going to pick up cars with children, we need to find a place where we can park cars at the entrance of the store or nearby. Follow the GOOGLE MAP information to find this direct store in Hsinchu. There are also 2 cars at the door. Bit can be stopped. Because of the epidemic situation, the store has already announced on the Internet the measures to control the crowds entering the store, and feels very much that the store is attentive to the safety of customers. When I arrived at the scene that day, there was only a group of 2 guests, so I didn't need to wait to enter the store to choose. Immediately after entering the store, a handsome young employee came to greet and introduce him. Since I have just entered the world of road bikes and do not understand many professional terms and knowledge, the employee is still very enthusiastic and introduces each car model in detail. After I entered the barrier of choice, the employee politely told me to repair the customer's car and leave first. It felt great. Later, when I was about to decide to buy, an employee with a cool expression came to ask what kind of service I needed. After the conversation, I realized that it was the store manager. Although he was cool and didn’t look at each other very much when speaking, he was serving and In the introduction, I felt the familiarity of the product and the enthusiasm for the service. I will not introduce expensive things wildly, but it is very practical to listen to the needs of customers to give appropriate purchase recommendations, even when I was in FITTING. Measure patiently and tell the meaning of each value. Four days after the order was placed, the store manager took the time to personally give me the car. The purchase experience this time is really great. It is only possible that due to the epidemic situation, the number of guests has exploded and the four staff on the scene feel a little rushed, so I went to this place. Shop purchase repairs may require a little patience.
陳圈圈 on Google

昨天帶著孩子們去買腳踏車, 人員非常非常的親切,組裝速度快又細心, 當孩子鬧脾氣想換成另一台時, 人員也會安慰家長說沒關係, 孩子喜歡做重要~ 又幫我們再次組裝其他台腳踏車, 真心覺得非常感謝也不好意思! 謝謝你們的用心,以後會介紹更多朋友來給你們交關??
I took the kids to buy a bicycle yesterday, The staff are very very kind, the assembly speed is fast and careful, When the child gets angry and wants to change to another one, The staff will also reassure the parents that it is okay, Children like to do important things~ And help us assemble another bicycle again, I really feel very grateful and sorry! Thank you for your hard work, I will introduce more friends to you in the future??
I
ICE on Google

技師親切解說又努力找到我一見傾心的美車,從看車到下訂只有短短的5分鐘不到,謝謝你們,大推~
The technicians kindly explained and tried to find the beautiful car that I fell in love with at first sight. It only took less than 5 minutes from seeing the car to placing an order. Thank you for pushing it~
C
Charles Tay on Google

Helpful, Friendly staff
S
Simon So on Google

Bicycle rental - reasonable price Need reservation at least 2 weeks before
D
DENNIS on Google

Professional & Friendly bike shop owned by Taiwan international famous bike brand "Giant"
P
Pogz Cycling on Google

All staff are Friendly and have a good attitude
F
Franklin Chung on Google

I was in Hsinchu for a last minute visit for work. Going on Taiwan's huan dao has been on my bucket list for quite a few months now. I emailed this store in English asking if a bike was available for hire, providing the days, my height, and my contact info. The store replied back in English via email a few days later with the affirmative, the bike model, and size. I learned that you can pick up the bike in the afternoon/evening before the day of your rental period to allow you to pack. When I arrived at the store, Nicole went through the rental with me from checking chainwear, derailleur adjustments, seat height, tire pressure, and included touring equipment such as pump, odometer, tire levers, lock, front/rear lights, two rear touring bags, and multitool. I had to purchase my own spares tubes (bonus, after the trip, they let me trade in my unused tube after for a bottle) and own chain lube which I donated to the next huan dao adventurer. I also had my own water bottle and helmet. I did ask Nicole for a map for huandao to which she replied you just follow the route 1 arrows. And at the time I was surprised there isn't really any map for it (except this one spiral map that you can find at a bookstore, but it's all in Chinese). But looking back, it really is that easy, you just follow the arrows and use some common sense. Returning the bike was a breeze, Nicole just swapped my pedals out for me, and took the bike return slip. No fuss at all, just had some brief chat about my adventure and I learned she had amazingly done the loop 10 times already. Just wanted to recommend any timid non-Chinese speakers to visit this Giant shop for their huan dao rental. Nicole was super friendly and enabled this whole experience. I would definitely visit this store again next time I need to rent a bike while in Hsinchu.

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