Global Express Co., Ltd.

Picking up the package at 12:30 noon, the price charged by foreign affairs is higher than the original order (it is reasonable to expect better service), and it will take the next day if it cannot be delivered until 17:30... The last time I used this express service.

If I can really, I don't want to give a star. I have never seen a driver with such a bad attitude. Ring the doorbell 2 times, to rush to open the door, the person left Later, when I came back to receive the mail, I said to the guest in a very impatient tone, please, please. I just wanted to say please! Just do it well, no one is forcing you If I don't call, why should I leave contact information???

Everyone's evaluation is really true! hehe ? The customer service lady said that she had notified the driver to receive the goods and made an appointment with us, but the driver waited for almost an hour before the driver arrived to receive the package. Besides, the customer service lady had a very poor attitude and communication was also very problematic. It is recommended not to contact customer service easily. I don't want to cooperate with such a company at all, but we are an unlucky third party and have to be forced to use it.

A friend made an appointment to pick up the parcel at my address between 15:30 - 16:30. At 16:30, no one contacted me to pick up the parcel. Later, the system directly changed it to 16:30 - 18:30. I got a missed call at 16:50, called back at 16:58 and no one answered, and then called again at 17:14 and no one answered. At the same time, they told my friend that they contacted me, but I didn't receive it, so it was not their fault. If they still need to pick up the package on the same day, they need to pay extra. It's really a powerful scam and a top-notch service. Friend arranged for the delivery driver to pick up the parcel at my place. It was schedule for a pick up between 15:30 - 16:30 and somehow at 16:30, they didn't show up. Then the system says it has now been changed to a pick up schedule from 16:30 - 18:30. At 16:50, I missed their call, and called back by 16:58, no pick up. I tried to call again at 17:14, no pick up and no responses still. At the same time they told my friend that they tried to reach me, but they couldn't so now it is not their responsibility and if the parcel still needs to be picked up, my friend needs to pay extra money. What a brilliant scam and ultra poor service.

Seeing everyone's comments, I am also very concerned, and almost everyone has encountered the situation. The driver's attitude is poor, the receipt is very slow, and the speed of the urgent delivery is the same as that of the general delivery (if you are in a hurry, you should really use lala!), and it took a long time to pick up the delivery after several calls. As long as the recipient does not receive the call, Immediately flashed, and if I had to go to receive the mail again, I had to collect the money again. I was really dumbfounded! This is a really bad courier company, and the customer service attitude is really bad. I don't know why there is a company that doesn't improve, but it can still operate.