Gogoro 永康永大服務中心 - Section 2

The receptionist's attitude is bad enough, I don't know I owe them millions

It was discovered on 6/14 that the driving recorder could not be recorded to the Yongda Service Center for maintenance. The warranty expired in September this year. At first, it was said that the parts of the front lens were damaged and needed to be exchanged with the manufacturer. After 3 days, there was no notice to call to inquire. Because of the epidemic situation, it will be late. The call on 6/28 means that the manufacturer is taking inventory, so it can’t be shipped now. Going back for maintenance on 6/30, by the way, asking about the progress is the same as the manufacturer’s inventory. I have urged the manufacturer. It has been a month since I have no more information. I asked if other stores can handle or adjust the parts. The other party said I can ask for it myself, and then ask what parts are missing in the driving record. Tell me that there is a problem with the host. It was said that the parts were damaged differently. Finally, I made an appointment to another service center. I repaired my lens on the same day (replaced the front lens). I took the initiative to contact me for more than a month. The service efficiency is really bad!

The technician is really good service attitude ?

I just wanted to ask if the terminal mirror is in stock. I plan to make an appointment next time to change it. I didn’t expect the technician to say that he could change it immediately. He was very enthusiastic and helped me to change it quickly. Thank you very much.

The service is very kind, and will help to change the battery after maintenance?

I went for maintenance before the new year until now the maintenance record has not been deleted I started work at the beginning of the month and called in, only to get back to me that the computer was faulty Say 40 points of maintenance before adding maintenance Give me the car in 10 minutes It cost more than two thousand......

Very attentive + attentive, great service quality. After buying gogoro, I can only expect good service for every maintenance

A few days ago when I was charging in other places, the car was in trouble. When I called the store to ask, I had a good attitude. He was very enthusiastic and attentive and taught me how to remove obstacles. He also helped me take a maintenance class hahaha, thank you very much!