Gogoro 台南新營門市

Technician service attitude is very good It's the best one in the direct-operated station I've been to

Buying a car pushes ELLEN! ! ! Attitude is super kind and good service

Our repair and maintenance service is very good and trustworthy.

I live in Chiayi, and I went to the Xinying store in Tainan for maintenance because I didn't have the right time for the maintenance appointment recently. The maintenance technician Win Wu is a big push; he is very patient and kind to explain the condition of the car to the owner. It is the first time since I bought a car for more than three years that I have encountered such a enthusiastic and kind-hearted technician, which is unmatched in the past in Taipei and Chiayi.

These two stars are for technicians, It can only be said that the service attitude of the technicians is 108,000 miles away from that of the female clerk at the counter. The last time I went, my face was very stinky, and yesterday was no exception. Although through the mask, the technician's smile can be felt, the female clerk...

A few days ago, the maintenance told the car that there was a strange noise at the rear of the car when riding. Later, after the maintenance, it said that there was something on the brake side to replace (forgot the brake pad or something), but the abnormal noise still existed, and after a few days, the abnormal noise became louder... ⋯ Today, when I was riding to the store, the technician pulled the car out of the frame and showed us that there was no sound. I told the technician that there was no sound while riding. As a result, the mechanic didn't even try it, and told me directly that, like their own cars, there are often strange noises, and they can't find the reason, and they will be fine after riding for a while... I told the technician that they talked about it in the last maintenance, and it turned out to be louder after changing things.. I rode normally without pressing the brakes, but there was a sound of iron rubbing, and then told us to ride for a while and it should be fine, and sent us away... That technician, I just wanted to ask... Riding for a while without sound is killing children? Lie to a three-year-old?

The service of the Xinying store is really nothing to say. The car could not start at all a few days ago. I contacted the towing operator through the customer service. The first time I was towed to Chiayi. , went directly to the Xinying store the next day. At that time, because there was only one technician on duty during the holiday, the technician told him that he could not go out to help rescue! Contact the fastest on Monday or Tuesday, so I left the address, license plate, and phone number, and a technician called during working hours on Monday, telling me that because my car is still under warranty, I can directly contact the tow truck operator through customer service. (I also have I told the customer service a few days ago that the tow truck was towing Chiayi), this time the contact customer service was even more exaggerated, saying that the area excluded by the tow type in our area will be charged an additional fee of 1500+900. Question mark❓Why do you want your warranty? And it's not a very strange remote mountainous area, and the tow truck has to pay 2400 for the customer! In short, it makes me feel that the customer service center is really bad, and the after-sales service is really bad, I feel very bad! In the end, I went directly to the Xinying store to inform the customer service, so the technician directly rode a car to my house to replace it with me, and took my wake-up back to the store for repair, which really solved the problem. (Forgot to ask the technician's name, only know that the hands are tattooed and the service is really good)!