Gogoro 台中柳川服務中心

I am the owner of GOGORO 2 and Hongjiateng AI-1. I was riding AI-1 at night on 11/26 and the tires were flat near the Yanagawa store. I understand that GOGORO stores cannot help AI-1 car tires, but I want to say that it should be able to help. I gave me a breath to stay in the Hongjiateng store for processing. I didn't expect that I wouldn't even help if I was a puff. I really had no empathy and made me really frustrated with GOGORO's service.

Make an appointment for maintenance on the 19th, the service staff is attentive, carefully confirm the condition of the car when delivering the car, and ask about the usage status and accessories to be installed. The maintenance time is quick, just stay in a nearby store for a while. When picking up the car, the engineer explained the condition of the car in detail and also taught some maintenance tips. Today's rear mirror was knocked loose because of parking outside. After riding to the store for instructions, the processing was quickly completed. The overall service feels very good! 2/1 Today, the parking grid was hit again, and the license plate was severely deformed. Thanks to the clerk for helping me Joe back! The service is really great!

Back to maintenance, the car shell is not buttoned properly, resulting in a large gap To respond, one of the technicians has a problem with his judgment ability! It's still choking, saying that the original car was like this... and also saying that I hit it (there is no sign of hitting it? If it was originally like this, it was a factory defect) Also said that I can use photos to prove... dumbfounded Give him a photo and argue that it is too dark to see clearly... Is it necessary to record the certificate every time it is maintained? Even if the tone is pungent, professional judgment is obviously insufficient Very worried about the maintenance of the locomotive for such a person... will it happen...⋯⋯

I made an appointment to install a dash cam, and said no to keep the car for three days, just because the other one also kept a dash cam for three days. Could it be that the family in your store can't install two dash cams in 3 days?

I have an appointment for maintenance and repair services at the store on 9/24 12:00. At 11:45, I arrived at the store entrance early to wait, so I parked the car on the left side of the store entrance and waited for the door to open at 12 o'clock. You can go in for repairs until 11:50. At the time of the division, a clerk in the store rode to work. He was riding a red off-road vehicle. When he rode to the door, he urged the accelerator vigorously behind me. It was like warning me to block his way, but I was simply I didn't pay any attention to him when he stopped. After he rode up to the arcade, he stopped at the entrance of the shop and then turned his head and stared at me. I asked him if he wanted to stop my seat, so he pointed at me with a very bad attitude. Say this! So I also forgot to move the car to the road, he stopped the car to my original position and kept looking back at me! I would like to ask if it is a crime for me to ride GOGORO? Is it a crime to make an appointment for maintenance? Is it a crime to wait in front of the store early? Why do you want to urge the throttle to provocation? Is it because I look down on my GOGORO, which is relatively inferior and can't make the engine sound? Did I stop at the door by mistake and give him the parking? If I stop, I will be murdered? Am I an employee? Or does he pay me to ride a bike? I pay for repairs and be insulted like this right?

On 4/14, the fault code appeared in the morning. After I cleared it, I opened the door at noon and took it to check it. By the way, I asked about the status and maintenance of the faucet lock 3-4 days ago. The billing attendant said that he would keep the car for at least 2-3 days, and explained their work process very carefully, but he received a call on the same day and all the faults were dealt with and checked, and he also helped me with maintenance by the way. Really good service!