GoStation RT-Mart Tainan - North District

No

It is inconvenient to pass by to change the battery in the basement

I changed the battery here in July, but it turned out to be abnormal. When I put two batteries in, only one of them was displayed on the screen, and there was no movement. I originally wanted to call the customer service center, but the battery quit after a while. I wanted to ask if there was a problem with the swap station, so I went to the nearby Park South Road to change it. The result was that there was a problem with the battery. Try to show that my battery is exhausted. Fortunately, the number of kilometers at the time was not more than 23 kilometers. I didn't think too much, but when I checked the kilometer with my mobile phone, I found that it was different from my locomotive. I even connected it once and the result was still the same. Write to the customer service center to respond, and he told me to wait for the bill to come out and give me the battery replacement record by the way. I arrived at the bill and it was 23 kilometers longer. I went to the customer service center this time to respond, but I haven't heard anything yet. I would like to remind you that if there is a cloud battery abnormality, you must first keep a record, such as taking a photo, or contacting the customer service center. Don't react after the fact like I did. In exchange, they only record the record of successful battery exchanges, but not the record of failed battery exchanges.