H&D東稻家居-高雄鳳山門市

The on-site display is more suitable for small house shape, good-looking, many styles and good design

The whole process is bad enough, The clerk's service attitude is acceptable, But the after-sales service is very poor. After waiting for the bed frame for about a week, I am very happy that it finally arrived. When we met, the master asked us to help move one of the packages of planks, When entering the door, I don’t ask if I want to take off my shoes. I just put the shoes all the way into the room for assembly. At present, these are still tolerable. But because there is a hole in the bed board and the screw size is not suitable, half of the assembly cannot be used. Our mattress had to be placed next to it. Half of the bed frame group also took up a large space in the room. I wanted to forget it. I should endure it for a day or two, anyway. It’s just another screw. The master said that he would take the screw back to the factory to replace it, but it took almost a week for no one to deal with it. We still need to call to ask when we can assemble it. There is also the bed board. I don’t know what the defect is or what the reason is. The sound of ㄆㄧㄚˇ ㄆㄧㄚˇ ㄆㄧㄚˇ really seriously affects the quality of sleep in the middle of the night or lunch break. Calling to ask is also to say that it is assembled. It shouldn't be anymore, but it just drags on for a long time! After waiting for almost a week, I called to wait for the master to reply. Later, I really couldn’t bear our choice of returning the goods, the return process, the store staff asked for leave and did not hand over the job. The person who called to the store to answer the phone was different. The colleague asked for leave, asked the refund question and asked three questions, saying that he would wait for the original seller. The clerk who sold it to us can only reply after the holiday WTF ????? From the time of purchase, there was a problem with the entire company's operating process. The master was also very rude, full of swear words, and did not take off his shoes when entering the room. Please strengthen staff training in your company!

People from Kinmen went to your company to buy furniture and shipped them back to Kinmen. They found that the products were from mainland China and the quality was poor. The shipment was not checked. Before shipping to Kinmen, I told the store that the products must be protected. If the product is not well protected, only a simple shrink plastic film is used to pack it, and the damage will be caused by the customer. The quality store must think twice before buying. The damaged part did not see any bubble envelope, with pictures and truth

In October of last year, I bought two revolving bar chairs. After less than half a year, both chairs would make noise. After asking the store personnel, although the attitude is good, the repair cost for a chair after the quotation is 960 yuan. The original purchase was about 2,000 yuan, which is too low in terms of CP value and low durability. Today, 110/7/11, the store staff have a good attitude and fight for my rights. I will be replaced with a new chair later. Thank you.

Friendly staff comfortable environment Product has texture

Well... Just delivered to the assembled table and was cleaning it with a dry rag and found the paint peeled, sad 2022/02/10 The after-sales service is very high-quality. Although there are some small defects in the items received at the beginning, the store actively communicates and quickly assists in solving the problem, and the customer service attitude is also very friendly