HCT Logistics

I pushed a gentleman, and the people are super nice. I ran a lot of logistics companies, and none of them were willing to handle it for me. The last gentleman helped me deal with the follow-up, hoping to be delivered to Kinmen safely ????

It has been three days since the delivery of the goods arrived at the business office, and they told me that there are a lot of goods, so there may not be a way to deliver them in the next two days! I called the business office to ask the lady who answered the phone with a very bad service attitude. She just said she would pass it on to the driver and hung up on me! Next time you shop online, you must first ask the logistics company that cooperates!

The logistics record on 5/14 shows that I arrived at Beitou Office at 7:00 in the morning, but I didn't call at 4:00 in the afternoon. Does it show the time to change the appointment with the customer? Called on 5/16 to ask: said 5/14 was the driver going the wrong way? If you go to this area specifically, you will go the wrong way, saying that it will be delivered in the afternoon! As a result, I didn't receive the goods at 6 pm. I called in and asked, saying that the driver had a car accident and would ask someone else to deliver it at 8 pm! Seeing nothing at 10pm now, that's enough! Such logistics speed and quality?

When the delivery remarks, please make an appointment in advance. When the goods arrive, no one at home wants to make an appointment. I have been dodging on the grounds that there is no delivery in the evening shift, and I keep suggesting to leave the goods at the door. Who is responsible for missing the goods? ? In just a few words, I said that the company is very close to the delivery location, and I hope I can get it myself. What's the point of paying the shipping fee?

I asked Hsinchu Logistics to collect the returned goods from a customer. After 3-4 urgings, it would take two weeks for it to be returned. They said that there are no drivers in this area. Driver support? ? I don't know who is responsible for lost things. It's a waste of time. It's bad enough. Just looking for a rural logistics company is more professional than them.

The goods for a graduation gift would arrive in a day or two, but after a phone call in the morning, it disappeared. After the call back, it actually said that one of the company's drivers was diagnosed, so I didn't know if it would be delivered in the afternoon, and it might not be delivered until Monday. I don't know what the concept of delivery is at noon but not at afternoon. I wanted to pick it up on the spot, but I called and said yes, but I went to pick it up and said that the goods were at the driver's place, so I couldn't pick it up~ Clam San It's small? So the things you didn't deliver are for the driver to take home? A graduation gift has gotten the other party to start a family and the gift hasn't been delivered yet, it's ridiculous.

Hsinchu Logistics is getting less and less pleasing! During the recent epidemic, they were all at home and their mobile phones were on or near their bodies, but the freight drivers did not call to notify them to go downstairs to pick up the goods when they delivered the goods! On 9/9, it is said that the customer changed the time of receiving the goods. After calling the customer service, they said that there was a problem with the phone number and asked me to leave the phone number again! But the next day 9/10 was still at home, the driver actually uploaded that the customer is not at home, next time you send it! I called the customer service again, and the customer service replied that the driver did not receive the mobile phone number I left again, so it will be delivered tomorrow! It takes three days to wait for a package! The customer service said that the driver's route is almost the same time, and then notice the delivery time! If the goods arrive early just because I am not at home, will I have to wait another two days? (He didn't even call his name) The driver said that things would arrive at 10:00, someone at home could collect them, and they kept in touch until 19:00 but the items they bought didn’t arrive. They paid for goods and waited for one item. What’s different from going to work? I have no salary yet, and I said that the address is wrong, but I entered other logistics before, and there is no problem with the address. I finally got off work. I still feel that I continue to work overtime to wait for the items. I am not in a good mood.