HCT Transportation

2.7/5 基於 8 評論

Contact HCT Transportation

地址 :

No. 15號, Section 3, Nanshan Rd, Luzhu District, Taoyuan City, Taiwan 338

電話 : 📞 +88
網站 : https://www.hct.com.tw/
分類:
城市 : Taoyuan City

No. 15號, Section 3, Nanshan Rd, Luzhu District, Taoyuan City, Taiwan 338
j
jjkb jjou on Google

你們新竹物流的司機 態度跟水準有夠差 公司主管有沒有在教育阿
Your Hsinchu Logistics drivers have poor attitudes and standards. Has the company executive been educating you?
小夢徐 on Google

電話打很久…很久…等很久…都沒接聽,反而是現場收件、出貨快速。(沒接電話1星、現場5星=綜合3星)
I called for a long time...for a long time...waited for a long time...but I didn't answer the phone. Instead, the goods were received on the spot and shipped quickly. (1 star for not answering the phone, 5 stars for on-site = 3 stars overall)
A
Abby Hsu on Google

司機素質有待加強 打給我人不在家請他送到附近的便利商店 結果也沒傳系統簡訊說送到哪個便利商店 打電話跟司機確認說我號碼填錯才收不到 超傻眼 要是號碼是錯的當初是怎麼打電話給我的 結果現在被退貨???
Driver quality needs to be strengthened Call me who is not at home and ask him to take it to the nearby convenience store In the end, there was no system message saying which convenience store to send to Call the driver to confirm that I filled in the wrong number to receive it Super dumb, how did you call me if the number was wrong? The result is now being returned ???
J
Jacks Yu on Google

東西丟了打了四次客服電話 每個都說會處理 結果都是不了了之 態度還很差 非常誇張
I lost something and called customer service four times. Everyone said they would deal with it, but the result was nothing. The attitude is still very poor. very exaggerated
m
marco333100 on Google

司機素質超慘... 完全不與顧客提前聯繫, 備註已經打了也沒用, 然後一大早七點多在樓下拼命喊, 每次通話都講完他要講的就掛電話, 完全不尊重顧客...... 不要求多好的服務, 基本人與人的尊重完全沒有... 好像我們在求他送...
The quality of the driver is terrible... No contact with customers in advance at all, The remarks have been typed to no avail. Then at seven o'clock in the morning, I screamed desperately downstairs, He hangs up every time he finishes talking about what he wants to say. Totally disrespectful to customers... Don't ask for great service, There is absolutely no respect for basic people... As if we were begging him to send...
胡秀姍 on Google

真的很無言。網上購物,前天跟我確認地址,隔天送,結果問客服,客服說那天配送一樣找不到地址…啊客服是要幹嘛的?不會通知司機客人手機嗎?結果司機當天一樣通知地址錯誤!是在哈囉? 我今天問包裹還在你們站所…. 請問包裹是要放在站所還是物流車上過幾夜? 教育訓練和作業流程是這樣的?拜託加強一下好不好 超級差的服務品質
Really speechless. Online shopping, I confirmed the address with me the day before yesterday, and delivered it the next day. I asked the customer service, and the customer service said that the address could not be found the same day as the delivery... Ah, what is the customer service doing? Won't you notify the driver of the guest's cell phone? As a result, the driver was notified that the address was wrong on the same day! Are you saying hello? I asked today that the package is still at your station.... How many nights should the package be placed at the station or on the logistics vehicle? What is the process of education and training? Please strengthen it Super poor service quality
鹹酥雞 on Google

前日在PCHOME上購買物品,結果我查了物流編號上面是寫2022/04/04 16:33 與客戶另約時間配送,南崁營業所保管中。2022/04/04 08:57 貨件由南崁營業所人員配送中。2022/04/04 08:34 貨件已抵達南崁營業所,分貨中。2022/04/03 16:27 貨件已抵達大園營業所,貨件整理中。貨物件數共1件。我就納悶了,全程沒打過電話給我,而且我住的是社區警衛室是會幫忙收包裹的。為啥要另外約時間配送?直接寄送不行嗎?????? 然後我向PCHOME反應後 對方告知後續有與我通話 我表示? 你們除了騙客人連其他公司也片喔?
I purchased the item on PCHOME the day before yesterday, but I checked the logistics number and it says 2022/04/04 16:33, and I will make another appointment with the customer for delivery. 2022/04/04 08:57 The shipment is being delivered by the staff of Nankan Sales Office. 2022/04/04 08:34 The shipment has arrived at the Nankan office and is being distributed. 2022/04/03 16:27 The shipment has arrived at Dayuan Sales Office, and the shipment is being sorted. A total of 1 piece of goods. I was puzzled, I didn't call me the whole time, and I lived in a community guard house that would help with receiving packages. Why do you need to schedule another time for delivery? Can't you send it directly?????? Then after I responded to PCHOME, the other party told me that they had a call with me later. I said? Apart from cheating customers, other companies also do it?
柯善珍 on Google

Good

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