HCT Transportation
3.6/5
★
基於 8 評論
Contact HCT Transportation
地址 : | No. 201, Minquan W Rd, Caotun Township, Nantou County, Taiwan 542 |
電話 : | 📞 +8898 |
網站 : | https://www.hct.com.tw/allocation_stronghold_detail.aspx%3FID%3D66 |
分類: |
快遞服務
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城市 : | Nantou County |
莊
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莊雨璇 on Google
★ ★ ★ ★ ★ 家裡鐵門拉上就想說沒人在,連電話都沒聯絡就直接走人,那我留電話的意義是什麼?
When the iron door of the house is closed, I want to say that no one is there, and I just leave without contacting me on the phone. What's the point of leaving my phone?
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田
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田雨潔 on Google
★ ★ ★ ★ ★ 一顆星都不值
接電話的客服人員我還以為我有欠他錢?
因寄出的貨物太趕想直接取回不寄了,是用公司名義撥打所以自認是非常有禮貌在說明了,前後共打三通電話詢問及接洽,分別是三個不同人接聽,但他們最大的共同點就是聽起來都非常職業倦怠以及很厭世? 第三位還直接超嗆的說:「你是在說什麼?」確定我是要取回不寄之後更嗆,也不是說要多客氣啦,但至少不用不屑吧,這麼大一間公司,底下的客服人員素質竟然是如此,真是令人不敢恭維!
Not worth a star
The customer service staff who answered the phone thought I owed him money?
Because the goods I sent were too in a hurry to retrieve them directly, they didn’t send them back. I called them in the name of the company, so I thought I was very polite. The biggest thing in common is that they all sound very job burnout and world-weary. The third person also directly said, "What are you talking about?" After confirming that I want to get it back and not send it, it will choke even more, not to say more. You're polite, but at least you don't need to disdain it. The quality of the customer service staff in such a big company is really unflattering!
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B
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Becky Zhang on Google
★ ★ ★ ★ ★ 南投市站所的新竹物流,電話總是無人接聽,才撥打草屯站所的新竹物流。人員態度佳,有承接下來,也安排貨運司機大哥來家裡收貨送貨,非常感謝。
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L
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Leo Wu on Google
★ ★ ★ ★ ★ 查物流單號寫早上7點配送中..結果在樓下從早等到晚都
沒人送來.也完全沒有人打電話來過
Check the logistics number and write the delivery at 7:00 in the morning. The result is downstairs from morning to night
No one delivered. No one called at all
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l
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lee on Google
★ ★ ★ ★ ★ Google網路查詢跟地圖裡面的營業時間,還有電話語音都說營業時間是一到六早上7點到晚上7點,週六晚上7點前到,卻說已經停止收貨,因為禮拜六是假日營業時間提早結束,麻煩貴公司修改對外的營業時間,避免讓不知情的人白跑一趟,延誤寄貨時間。
Google's online query, the business hours in the map, and the phone voice all say that the business hours are from 7:00 am to 7:00 pm from Monday to Saturday, and arrive before 7:00 pm on Saturday, but they say that the delivery has stopped because Saturday is a holiday The business hours end early, please revise the external business hours, so as to avoid letting uninformed people go to waste and delay the delivery time.
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陳
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陳欣儀 on Google
★ ★ ★ ★ ★ 送貨人員不噴酒精不戴口罩不快篩
態度超級差,疫情期間,這種行為真的狠不應該,如果你是染疫者,對店家的傷害有多大,要是傳染給40-60間店家,你能問心無愧嗎?
Delivery personnel do not spray alcohol or wear masks and do not screen quickly
The attitude is super bad. During the epidemic, this kind of behavior is really cruel. If you are infected, how much damage will you do to the store? If you infect 40-60 stores, can you have a clear conscience?
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陳
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陳裕文 on Google
★ ★ ★ ★ ★ 在做退換貨時把公司寄來的貨給守衛室人就跑了要對退貨的東西沒拿走,虧你文件上還寫來回件 ,你回去是怎麼交差的?
我在通知商品公司時它們再次下了訂單你第一次沒電話沒簡訊就直接回報說人外出另約時間.我明明當時在家而且貨物就放在守衛室內,過了三天還回報公司收件異常沒收到貨物 我下班去看監視器 結果司機根本沒出現
When returning and exchanging the goods, I gave the goods sent by the company to the guards and ran away. I didn't take the returned items. I still wrote back and forth on your documents. How did you pay when you went back?
When I notified the commodity company, they placed an order again. You did not call or text the first time, and you directly reported that the person was out at another time. I was obviously at home and the goods were placed in the guard room. After three days, I reported back to the company to receive it. I didn't receive the goods abnormally. I went to see the monitor after get off work and the driver didn't show up at all.
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賴
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賴裕盛 on Google
★ ★ ★ ★ ★ Bad service for customers
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